11
Customers have installed this app in at least 11 active instances.
11
Customers have installed this app in at least 11 active instances.
    by Realigned Technologies Ltdfor Jira Cloud and Jira Server 8.5.0 - 8.15.0
    Supported
    Realigned Technologies Ltd supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Realigned Technologies Ltd supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.

    Connect user requirements to your Jira issues. Document customer journeys, user flows and build story maps

    Connect user requirements to your Jira issues. Document customer journeys, user flows and build story maps

    Connect user requirements to your Jira issues. Document customer journeys, user flows and build story maps

    Bring User Experience Design to Jira

    Document user journeys or user flows

    Connect your work

    Manage your UX research directly in Jira

    Think how your users interact with your product or service. Is there something you can improve?

    Assign existing Jira issues to your journey map or create them as needed

    Bring User Experience Design to Jira

    Document user journeys or user flows

    Connect your work

    Manage your UX research directly in Jira

    Think how your users interact with your product or service. Is there something you can improve?

    Assign existing Jira issues to your journey map or create them as needed

    More details

    With Journey Mapping for Jira, you can create an unlimited number of user or customer journeys within your Jira project. Document your customer requirements directly in Jira and link outstanding issues to individual user flow steps.

    Journey Mapping for Jira has a different approach from User Story Mapping

    • Create as many customer journeys as you want
    • Link tickets to the journey map without affecting any existing attributes or disrupting your teams agile boards
    • Create issues directly from within your customer journey
    • Re-assign them to each step with drag and drop
    • Create and assign personas to your user journeys

    Whether you need to manage customer journeys, user journeys, user flows or scenarios - Journey Mapping for Jira makes it a breeze. Connect your user requirements to the technical implementation – without losing track over time. Let business and IT teams speak in the same language - provide developers with context about the user's requirements.

    Questions about this app?

    More details

    With Journey Mapping for Jira, you can create an unlimited number of user or customer journeys within your Jira project. Document your customer requirements directly in Jira and link outstanding issues to individual user flow steps.

    Journey Mapping for Jira has a different approach from User Story Mapping

    • Create as many customer journeys as you want
    • Link tickets to the journey map without affecting any existing attributes or disrupting your teams agile boards
    • Create issues directly from within your customer journey
    • Re-assign them to each step with drag and drop
    • Create and assign personas to your user journeys

    Whether you need to manage customer journeys, user journeys, user flows or scenarios - Journey Mapping for Jira makes it a breeze. Connect your user requirements to the technical implementation – without losing track over time. Let business and IT teams speak in the same language - provide developers with context about the user's requirements.

    Questions about this app?

    Reviews for cloud

    (4)
    Sign in to write a review
    by Patrick Roos on 2021-01-30
    Very suitable Journey Map integration for my Jira Projects! Thanks.
    Was this review helpful?YesNo
    by Pascal Meier on 2021-01-29
    Best Journey Mapping tool so far. Very easy to create a journey for a specific persona and add existing tasks or create new ones.
    Was this review helpful?YesNo
    by Wolfgang Seidler on 2021-01-22
    Only support story mapping within ONE Jira project. Not usable for our purposes.
    Was this review helpful?YesNo
    Realigned Technologies Ltd

    Hi Wolfgang,

    Thank you for your feedback! Journey Mapping for Jira actually supports multiple projects if you configure the backlog to include them. You can get in touch with us at info@realigned.io or our support portal so we can discuss your use case

    All the best

    Stefan

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$22050 users$450100 users$880250 users$1,760500 & upAdditional pricing details
    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1.25
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Realigned Technologies Ltd provides support for this app.

    Realigned Technologies Ltd provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-12-25

    Summary

    Improvements

    Details

    • You can now switch between table and grid layout in the overview
    • Fixed a bug where the selected persona would stay in place when switching between Journey Maps
    • Removed error message when creating new journey maps via keyboard shortcuts

    Versions

    Version 1.1.2 Jira Server 8.5.0 - 8.15.0 Released 2021-01-27

    Summary

    Improving multi-project functionality

    Details

    • We made it easier to include multiple projects in your journey map
    • Smaller styling fixes

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Journey Mapping for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Journey Mapping for Jira. You're prompted to log into MyAtlassian. Journey Mapping for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Journey Mapping for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Journey Mapping for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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