Journey Mapping for Jira

for Jira Cloud
35 installs
  • Supported
  • Jira Service Management

Connect user requirements to your Jira issues. Document customer journeys, user flows and build story maps

Bring User Experience Design to Jira

Manage your UX research directly in Jira

Document user journeys or user flows

Think how your users interact with your product or service. Is there something you can improve?

Connect your work

Assign existing Jira issues to your journey map or create them as needed

More details

With Journey Mapping for Jira, you can create an unlimited number of user or customer journeys within your Jira project. Document your customer requirements directly in Jira and link outstanding issues to individual user flow steps.

Journey Mapping for Jira has a different approach from User Story Mapping

  • Create as many customer journeys as you want
  • Link tickets to the journey map without affecting any existing attributes or disrupting your teams agile boards
  • Create issues directly from within your customer journey
  • Re-assign them to each step with drag and drop
  • Create and assign personas to your user journeys

Whether you need to manage customer journeys, user journeys, user flows or scenarios - Journey Mapping for Jira makes it a breeze. Connect your user requirements to the technical implementation – without losing track over time. Let business and IT teams speak in the same language - provide developers with context about the user's requirements.

Questions about this app?

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Journey Mapping for Jira integrates with your Atlassian product. This remote service can:

  • Administer Jira projects
  • Delete data from the host application
  • Write data to the host application
  • Read data from the host application