- Fixed bugs during uploading files.
- Fixed bugs during work with customers tickets.
- Improved work with a contact directory.
- Added contact details fields to the application management.
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Last modified 2021-10-12 • 1383 downloads • By Triangu
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Description
More details
Integration with Telegram allows your customers to create, view and update Jira Service Management tickets from a mobile device, from a familiar interface.
With this App you can:
- Connect your Telegram plugin to Jira Service Management
- Select request type availability in Telegram
- Map Telegram profile and Jira user profile
- Create a simple request from Telegram to Jira Service Management
- Add attachments while creating tasks
- Integrate with Active Directory Attribute Sync for customer list by attribute
Version history
3.1.7Jira Server 8.0.0 - 8.19.12021-10-12Improvements and new features 3.1.4Jira Server 8.0.0 - 8.19.12021-09-14Improvements and new features - Added multi-language function. Now Telegram bot supports English, Russian and Ukrainian languages.
- SLA recalculation function added.
- Better synchronisation with Active Directory. Blocks and unblocks user in plugin corresponding to its status in Active Directory.
3.1.2Jira Server 8.0.0 - 8.16.02021-06-30Minor changes, bugs fixing No release notes.3.1.1Jira Server 8.12.0 - 8.14.12021-01-05Update connection to AD for auto authorization No release notes.3.1.0Jira Server 8.12.0 - 8.12.32020-12-30Added a reference book for searching by AD users, change internal logic - Added a reference book for searching by AD users
- Added help buttons
- Added notifications after user approval / declline in mapping
- Search by partial match in the reference book
- Added number parser for numeric fields
- Added description for lookup fields
1.0.0Jira Server 8.12.0 - 8.12.32020-09-29Create requests to Service Desk from Telegram, choose available request type - Connect your Telegram plugin to Jira Service Desk
- Select request type availability
- Map telegram profile and Jira user profile
- Integration with Active Directory Attribute Sync for customer list by attribute
- Create a request from Telegram to Jira Service Desk
- Add attachments while creating tasks