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WeCom (WeChat Work) for Jira Service Management

works with Jira Server 8.1.0 - 9.17.5, Jira Data Center 8.1.0 - 9.17.5 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

Key highlights of the appWeCom (WeChat Work) Connector for Jira Service Management

Operating JSM requests in the WeCom app

Users can create, view, and approve Jira Service Management requests in the WeCom (WeChat Work) app, as well as add comments, share requests, and search for knowledge base articles.

Receive JSM Notifications in the WeCom app

After binding WeCom (WeChat Work) Users with Jira Users, Jira Service Management request list can be shared with WeCom. When the status of the request changes, users can receive notifications in the WeCom app.

WeCom (WeChat Work) Network Transfer Service

By configuring network transfer service, establish a connection between Jira Service Management and WeCom (WeChat Work), as well as mutual communication between the two.

More details

Users can perform the following operations in the WeCom (WeChat Work) app:

  • Create, view and search for the Jira Service Management requests.
  • Approve and reject requests.
  • Add comments to the requests.
  • Share requests with other users.
  • Track the status of requests (in progress, completed, cancelled, upgraded, etc.).
  • Search for knowledge base articles.
  • Receive notifications when the status of the request changes.
  • Satisfaction feedback.
  • Watch or unwatch requests.

# Support enterprise internal network Jira deployment solution.

# We can integrate this app with some 3rd party apps and your own special systems free of charge or at a very low price. Please contact us for more information (customer@shdsd.com).

Resources

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 2.1.0for Jira Data Center 8.1.0 - 9.17.5

Release date
Dec 19th 2024
Summary
新功能 & 优化
Details

新功能:

  • 可在移动端(企业微信)界面:关注或取消关注 issue。
  • 可在移动端(企业微信)界面:发起通知,提醒其他用户来处理此 issue。
  • 代理服务器配置:针对 Jira 的企业内网部署场景,可通过配置代理服务器来实现 内网 Jira 与 外网移动端(企业微信)之间的网络互通。

优化:

  • 修复了已知缺陷,提升了系统稳定性和用户体验。
Payment model
Paid via Atlassian
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