Acceptance Criteria for Jira (Free)

This is essentially the SAME plugin/app as "Issue Checklist Free", just under a different heading. What's different is that the overview for this application does not tell you that you are limited to 6 templates in the FREE instance. The fact there are 2 plugins that are virtually identical, listed by the same vendor and described differently is a little disingenuous in my opinion. A limit of 6 templates is pretty silly (especially given that on the "Issue Checklist free" comparison page it says that its supposed to support 15 templates in the free version.

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  HeroCoders

  Hello Marcelo,

  thank you for the feedback. We've updated the description so it mentions the limitations of the free version.

  The limits are constant and were never changed for this plugin. We were never offering 15 templates in the free version.

  Best regards, HC team

Really disappointing that it's constantly saying "we're having trouble connecting." When I'm able to add items to our checklists, about 75% of the time they are not saved. Kind of makes a person feel like they're going crazy when you know you have written a good set of criteria and then they're not there when the team goes to look at the ticket.

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  HeroCoders

  Hello Lauren,

  Our infrastructure vendor was experiencing some problems. But it looks good now.

  If you face the problem again, please contact us directly. We are always happy to help.

It is a good feature, however I am unable to map the acceptance criteria field during bulk upload of the user stories.

Service goes up and down without any real support like it's totally inconsequential that it powers your entire agile workflow. Pitty, because the solution (when it works) is awesome.

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  HeroCoders

  Hello Richard,

  Our infrastructure vendor was experiencing some problems. But it looks good now.

  If you face the problem again, please contact us directly. We are always happy to help.

Hey, if I want to change from acceptance criteria (free) to checklist (free) do I just need to install and then delete the custom fields next to acceptance criteria and keep the ones generated by checklist?

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  HeroCoders

  Hi Leonardo,

  Acceptance Criteria uses a different database than Checklist for Jira. To migrate your data, please follow the process described here: https://docs.herocoders.com/checklist/upgrading-from-acceptance-criteria-to-issue-checkl

  It describes migration to Pro, but the same steps can be used to migrate to Free.

  I encourage you to contact our support via the service portal next time you have a question about our products - the score you posted with this review might be misleading to some prospecitng customers.

  Cheers,

  Wojciech