Velocity Chart for Confluence (Individual/Team/Cross-Team)

Great features with extremely poor performance and stability. The charts are unavailable almost always! No support from the team, no one contacted me after support ticket creation, troubleshooting file contains zero information. I'm so disappointed --- UPD I wrote you to support@brokenbuild.net in 29th May - No one answered. UPD2 v 5.5.7, 5.5.8 still shows nothing. We are waiting for charts being fixed for weeks. Uninstalling {"errorCode":"UNKNOWN_ERROR","rawError":{}} - for "troubleshooting" json file is super informative UPD3 Logged in to Support portal "all our messages have been left without any response from your side" - and it is only about confirmation of bug fix. Yes. It worked. Only in version 5.5.4. You may close the ticket, we gonna stop using the software. It is a shame to charge customers for such quality of software for Confluence.

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  Broken Build Labs

  Hi, Maryna!

  We received your problem report on May 25 and fixed the problem on May 29, which was communicated to you.

  We are so sorry that you are still experiencing the problem. Unfortunately, we can't reach you through the support portal - all our messages have been left without any response from your side. Please get in touch with us via email at support@brokenbuild.net so we can investigate what's going on.
  
  ---
  UPD 1-3
  We are so sorry, but we do not communicate with customers via personal mobile phones.
  Our strict support policy requires us to communicate with customers only via the support portal to have communication logs and the ability to collect more support data to investigate problems.
  
  We reproduced and fixed the issue you reported as fast as we could.
  Your feedback about the fix was really needed to confirm that the app is working on your particular instance.
  
  If you have any other questions or issues, please write us via the support portal, and we will be happy to help you.

  Thank you,
  Olexiy