Dynatrace Integration for Jira

for Jira Data Center 7.0.0 - 9.14.1 and more
7 installs
  • Supported
  • Jira Service Management
  • Jira

Accelerate service operations and reduce MTTR using automated problems integration and Smartscape for CMDB synchronization

Auto CMDB sync

Automatically synchronize auto-detected services and applications with their dependencies in real time. Keep your CMDB up to date and enrich you existing CMDB in JIRA or use predefined CMDB structure.

Auto ticketing with business impact and root cause

Identify incidents in real-time by synchronizing Dynatrace Problems into Jira, access root-cause information identified by Dynatrace and automatically transition Jira issue workflow based on Dynatrace problem status.

Link technical problems to business processes

Automatic linking of detected problems with all affected CMDB configuration items and keeping them in sync. Synchronize comments between tools to keep both sides up to date.

More details


  • Live Dynatrace Problem data in Jira ticket
  • Automatic issue creation and resolution based on Problem state
  • Comment synchronization with Dynatrace Problems
  • Direct links to root cause dashboards from your Jira ticket
  • Automatic synchronization of Smartscape Topology into Insight CMDB

We also provide additional professional services for both Atlassian Jira, Dynatrace, and also CMDBs in general. These will further increase the value of our integration in your Jira and Dynatrace environment via adapting integration functionality to your specific needs.

To use this integration you need:

For more information go to Documentation or request a live Demo.

Privacy and security

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