OVERALL RATINGS
INSTALLS
8
SUPPORT
- Partner Supported
Key highlights of the appAccelerate service operations and reduce MTTR using automated problems integration and Smartscape for CMDB synchronization
Auto CMDB sync
Automatically synchronize auto-detected services and applications with their dependencies in real time. Keep your CMDB up to date and enrich you existing CMDB in JIRA or use predefined CMDB structure.
Auto ticketing with business impact and root cause
Identify incidents in real-time by synchronizing Dynatrace Problems into Jira, access root-cause information identified by Dynatrace and automatically transition Jira issue workflow based on Dynatrace problem status.
Link technical problems to business processes
Automatic linking of detected problems with all affected CMDB configuration items and keeping them in sync. Synchronize comments between tools to keep both sides up to date.
More details
Features:
- Live Dynatrace Problem data in Jira ticket
- Automatic issue creation and resolution based on Problem state
- Comment synchronization with Dynatrace Problems
- Direct links to root cause dashboards from your Jira ticket
- Automatic synchronization of Smartscape Topology into Insight CMDB
We also provide additional professional services for both Atlassian Jira, Dynatrace, and also CMDBs in general. These will further increase the value of our integration in your Jira and Dynatrace environment via adapting integration functionality to your specific needs.
To use this integration you need:
- A Dynatrace FullStack instance (Managed or SaaS): Get your own Dynatrace SaaS Trial
- A Dynatrace API Token
- A Jira data center instance: Get your Jira Data Center instance
- Valid license key to run the installed plugin - contact us at dynatrace_integration@alanata.sk
- Configure the integration
For more information go to Documentation or request a live Demo.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.3.3•for Jira Data Center 8.0.0 - 9.17.5
- Release date
- Nov 4th 2024
- Summary
- Minor fixes
- Payment model
- Paid via Vendor