11
Customers have installed this app in at least 11 active instances.
    by Intalayerfor Jira Cloud
    Supported
    Intalayer supports this app.

    Get support

    Free app

    Receive all the information needed to prioritise and resolve tickets, and save hours of engineering team time

    Receive all the information needed to prioritise and resolve tickets, and save hours of engineering team time

    Receive all the information needed to prioritise and resolve tickets, and save hours of engineering team time

    More details

    In the support tool connected with Intalayer

    • See all tickets currently in the Jira backlog: including their title, description, type and status
    • Either link support conversations to an existing Jira ticket, or create a new Jira ticket from within your support tool.
    • Receive daily insight reports and a prioritized list of your Jira backlog.

    In Jira

    • When a support conversation is linked to an existing ticket, Intalayer will transfer the description and attachments into your existing Jira ticket.
    • See new Jira issues created using Intalayer, including descriptions and attachments.
    • Receive the volume of support tickets related to your Jira backlog tickets.

    Why use Intalayer?

    • Save hours sourcing and analysing customer feedback
    • Receive Support insights to inform prioritisation decisions
    • Keep your engineers focused
    • Zero effort required

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Intalayer provides support for this app.

    Vendor support resources

    Documentation

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    Versions

    Jira Cloud Released 2021-03-11

    Summary

    Minor version update

    Details

    Minor version update

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Intalayer.
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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