Free app
OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
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Overview
Reviews
Privacy & Security
Support
Installation
Key highlights of the appReceive all the information needed to prioritise and resolve tickets, and save hours of engineering team time
More details
In the support tool connected with Intalayer
- See all tickets currently in the Jira backlog: including their title, description, type and status
- Either link support conversations to an existing Jira ticket, or create a new Jira ticket from within your support tool.
- Receive daily insight reports and a prioritized list of your Jira backlog.
In Jira
- When a support conversation is linked to an existing ticket, Intalayer will transfer the description and attachments into your existing Jira ticket.
- See new Jira issues created using Intalayer, including descriptions and attachments.
- Receive the volume of support tickets related to your Jira backlog tickets.
Why use Intalayer?
- Save hours sourcing and analysing customer feedback
- Receive Support insights to inform prioritisation decisions
- Keep your engineers focused
- Zero effort required
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Intalayer integrates with your Atlassian product
Version information
Version 1.2.2-AC•for Jira Cloud
- Release date
- Mar 11th 2021
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Free
- License type
- Commercial