Foxly: Requirements Backlog Prioritization, Planning Poker

Twice I have had to contact support and it has been great support from the team, quick response. Simple and easy to use product.

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  Appfire

  Hi Alison,

  A prioritization tool that actually stays simple is harder to pull off than it sounds, so hearing you found Foxly easy to use is good to read. Ranking a backlog by priority and running planning poker are the everyday jobs where a simple tool keeps you moving, and it sounds like it's doing that for you.

  Glad support was quick when you reached out, too. If anything comes up as you go, you can reach us through our support portal.

  Cheers,

  Paweł Customer Success Team | Appfire

Went to foxly to help with prioritization as we always ended up creating a "tag" bucket that always let to another one once it got to large. Had some issues initially where foxly didn't have default values but has been since corrected. Since utilizing foxly we switched to just using priority scores.

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  Appfire

  Hi Mark,

  Trading a set of prioritization labels that kept multiplying for one comparable score is a clean way to run a backlog, and it sounds like that is where Foxly landed your team.

  If you ever want to fine-tune how that number comes together, the guide on editing the score calculation lays it out, and our support team is glad to help if you decide to build on your setup.

  Cheers,

  Paweł Customer Success Team | Appfire

Foxly allowed us to set up our prioritization scoring scheme just the way we wanted to. We have hundreds of issues prioritized now and it has really helped our triage and development team flow. We ran into a technical issue and Foxly support resolved it in just a couple days and were very communicative. Overall great experience. I wrote this article on our priority scoring system and implementing with Foxly: https://medium.com/@edoconnorgiles/how-we-tamed-our-jira-backlog-with-modified-wsjf-and-foxly-adb93210dfd0

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  Appfire

  Hi Ed,

  Tuning Foxly's scoring formula to fit your own model, then documenting how you did it for other teams, is a great thing to see, so thank you.

  If you keep refining how your whole backlog gets ranked, the get-started guide walks through building out the template and formula, and our support team stays reachable for the trickier turns, like the one they already helped you past.

  Cheers,

  Paweł Customer Success Team | Appfire

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  Appfire

  Hi there!

  Thanks for taking Foxly for a spin. We're all about helping teams prioritize and plan more efficiently, so it’s great to see you finding value here. If there’s anything that could make your experience even better, feel free to let us know—whether it’s new features or tweaks. Reach out any time through our support portal; we're all ears! 😊

  Cheers,

  Paweł, Customer Success Team at Appfire

Foxly is a must-have for Product Departments that aspire to be data-driven and are looking for a comprehensive plugin to implement their customised prioritisation formulas. In addition, the user support is exquisite - I requested a feature extension and I was taken by surprise by how fast the Foxly team triaged, provided updates and implemented the request. A big bravo for the user support and the receptiveness to user requests 👏!

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  Appfire

  Hi Christina,

  Thank you for your fantastic feedback about Foxly! 😊 We're super happy to hear our app supports your data-driven prioritization needs so effectively.

  Our team is committed to providing top-notch user support and ensuring Foxly meets your requirements. If you need further assistance or have feedback, please reach out to us at our Support Portal. We're here to help!

  Best regards,

  Paweł, Customer Success Team at Appfire 🦊💼