ProForma: Broken Equipment Workflow

Name: ProForma: Broken Equipment Workflow
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by ThinkTiltfor Jira Server 7.3.0 - 8.8.1

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Jira Service Management

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Jira Service Management

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Jira Service Management

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Prioritize safety, inspect equipment and make informed decisions on whether an item should be repaired, replaced or retired

Broken Equipment Workflow

Broken Equipment Use Case

Maintenance Request and Assessment Forms

This workflow empowers facilities teams to easily sort and respond to maintenance and repair requests in Jira; prioritizing safety concerns, fast-tracking critical repairs and getting approvals when needed.

Use this workflow as part of a use case that allows you to prioritize safety, estimate repair times and costs, and ensure all maintenance requests are inspected and recorded on the Jira issue.

This workflow works well with ProForma forms that collect the needed information without requiring Jira custom fields. Access the Maintenance Request form and the Inspection Assessment form from our instant access demo.

More details

See the Broken Equipment Use Case.

Learn more about using ProForma forms with Jira.

Advantages of this use case include:

Reports that impact safety are triaged for immediate attention.
Depending on the nature of the request, repairs can be fast-tracked or sent for department approval.
Approvers can compare the cost/time estimates of making a repair vs replacing an item before making a decision.
A workflow validator ensures that all reports are inspected before the issue can be closed.

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