Issue SYNC for ServiceNow

for Jira Cloud
56 installs
Cloud Security Participant
  • Supported
  • Jira Service Management
  • Jira Software

Swiftly synchronize Jira and ServiceNow to make information exchange easier and faster

Easily integrate various data objects

To advance information exchange between Jira and ServiceNow, you can synchronize requests, issues, tickets, tasks, along with their attributes, fields, attachments, comments, and more.

Configure custom synchronisation connections

To best suit your needs, you can create custom mappers or converters to connect data objects between Jira and ServiceNow, such as ticket acceptation displayed as a Jira status change.

Prevent data loss and communication delay

Synchronized data is exchanged between Jira and ServiceNow within seconds via IssueSync mapping, preventing distortions or data loss. Thanks to this, you get current and reliable information.

More details

IssueSYNC for ServiceNow lets you seamlessly synchronize display of data between Jira and ServiceNow in a point-to-point, bidirectional integration. By boosting information exchange and simplifying communication, you can make cross-team and cross-tool cooperation more straightforward and efficient.

With IssueSYNC for ServiceNow, you can:

  • automatically exchange data between Jira and ServiceNow.
  • synchronize data objects, such as issues, tickets, and tasks.
  • map fields, comments, and attachments.
  • avoid data delay, loss, or distortion.

Once you install IssueSYNC for ServiceNow in your Jira, there is no need for additional apps on the ServiceNow side for integration. IssueSYNC for ServiceNow handles all aspects of the synchronization process.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is part of the Marketplace Bug Bounty Program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more


Integration Details

Issue SYNC for ServiceNow integrates with your Atlassian product. This remote service can:

  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application
  • Write data to the host application


This app is free for up to 10 users