Customers have installed this app in at least 11 active instances.
    by Simtaskfor Jira Server 8.0.0 - 8.14.1
    Jira Service Management
    This app is compatible with Jira Service Management.
    Simtask supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Jira Service Management
    This app is compatible with Jira Service Management.

    Never forget to reply for mentions in Jira

    Never forget to reply for mentions in Jira

    Never forget to reply for mentions in Jira

    Use Filter to build your perfect dashboard

    Mark ticket as replied


    You can easily filter only those tickets you haven't reply to

    You can easily mark item as replied even if you don't want to leave comment. Just mark it as replied in a menu.

    Use various charts to vizualize

    More details

    Never forget to reply for any mentions in Jira.

    User Mentioned is simple Jira Query Language function that will return those ticket you were recently mentioned in. You can reply on those ticket, or mark them as replayed in necessary.


    issue in mentioned() - Filters all issues that you have been mentioned

    issue in mentioned(-3d) - Filters all issues that you were mentioned in past 3 days.

    Possible parameters:

    • m – Minutes
    • h – Hours
    • d – Days
    • w – Weeks
    • M – Months
    • y – Years

    issue in mentioned(-3d, unreplied) - Filters all the issues that you were mentioned in past 3 days, and you haven’t reply yet or marked as replied.

    Possible parameters:

    • unreplied/false – returns only issues you haven’t replied on
    • replied/true – returns only issues you have replied on
    • all – returns both replied and not replied issues

    issue in mentionsOf(johndoe) - allows alto to find mentions for other users

    Reviews for cloud

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    Reviews for server

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    by David Registro on 2020-11-19
    This plugin has transformed our team! The most useful plugin we've installed. Not only that a request change was done in 24hrs!!!! Piotr is amazing!!!!!
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    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$1550 users$20100 users$40250 users$100500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Simtask provides support for this app.

    Vendor support resources


    Find out how this app works.


    Version 1.0.7 Jira Server 8.0.0 - 8.14.1 Released 2021-01-14


    Fix for dashboard view


    Bug Fix for error that was returned when "mark as mentioned" was invoked from dashboard filter result.


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate User Mentioned JQL via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for User Mentioned JQL. You're prompted to log into MyAtlassian. User Mentioned JQL begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older User Mentioned JQL versions compatible with your instance, you can look through our version history page.

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