ServiceNow Connector for Jira
OVERALL RATINGS
INSTALLS
36
SUPPORT
- Partner Supported
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Key highlights of the appCollaborate smoothly and Eliminate Data Silos Streamline Workflows with Bi-Directional Jira & ServiceNow Sync in real-time
Sync ServiceNow & Jira in real-time
ServiceNow Connector for Jira creates Issues in Jira for ServiceNow incidents & vice-versa. Sync everything - components, reporters, attachments, comments, and more. Manage tickets smoothly, and deliver results faster.
Map Required Fields
Map required fields between SNOW & Jira by filtering the mapping records based on project, issue type, Jira field, and more.
Get all the Updates and Audit logs
Mirror all your SNOW updates in your Jira instance & gain complete visibility of action items on both platforms in real time. Get all logs timely on the dashboard for each issue and instance updates.
More details
SNOW Connector for Jira lets you easily connect Jira and ServiceNow without coding. With just one time configuration, collaborate easily with no delays and confusion. Align your teams on the same page and make your customer response on the move effortlessly.
- Sync Issues Automatically: Keep both systems updated in real-time, eliminating information silos and delays.
- Effortless Tracking: See all changes and connections between Jira issues and ServiceNow incidents in a clear audit log.
- Simplified Data Flow: Sync everything from components and reporters to custom fields, attachments, comments, and more.
- One-Click Visibility: View the linked Jira issue key directly on the ServiceNow incident and vice versa.
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.11•for Jira Data Center 10.0.0 - 10.3.0
- Release date
- Aug 25th 2025
- Summary
- ServiceNow Connector for Jira app fully compatible with Jira 10.0.0 to 10.3.0.
- Details
- Compatibility updates for Jira 10.
- Improved integration stability and performance.
- Internal enhancements to ensure smooth operation on the latest Jira versions.
Impact : No changes to functionality — all features remain the same, with full support for Jira 10.
- Payment model
- Paid via Atlassian
- License type
- Commercial