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ServiceNow Connector for Jira

for Jira Cloud, Jira Data Center 7.0.0 - 9.13.1 and more
  • Supported
  • Jira Service Management
  • Jira

Collaborate smoothly and Eliminate Data Silos Streamline Workflows with Bi-Directional Jira & ServiceNow Sync in real-time

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Sync ServiceNow & Jira in real-time

ServiceNow Connector for Jira creates Issues in Jira for ServiceNow incidents & vice-versa. Sync everything - components, reporters, attachments, comments, and more. Manage tickets smoothly, and deliver results faster.

Map Required Fields

Map required fields between SNOW & Jira by filtering the mapping records based on project, issue type, Jira field, and more.

Get all the Updates and Audit logs

Mirror all your SNOW updates in your Jira instance & gain complete visibility of action items on both platforms in real time. Get all logs timely on the dashboard for each issue and instance updates.

More details

SNOW Connector for Jira lets you easily connect Jira and ServiceNow without coding. With just one time configuration, collaborate easily with no delays and confusion. Align your teams on the same page and make your customer response on the move effortlessly.
  • Sync Issues Automatically: Keep both systems updated in real-time, eliminating information silos and delays.
  • Effortless Tracking: See all changes and connections between Jira issues and ServiceNow incidents in a clear audit log.
  • Simplified Data Flow: Sync everything from components and reporters to custom fields, attachments, comments, and more.
  • One-Click Visibility: View the linked Jira issue key directly on the ServiceNow incident and vice versa.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

ServiceNow Connector for Jira integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Write data to the host application
  • Read data from the host application

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