Free app
OVERALL RATINGS
INSTALLS
124
SUPPORT
- Partner Supported
Key highlights of the appRemote Access/ Remote Support/ Remote Control your user’s computers right from within your Issue
Create a SOS download link
Create an SOS download link
Share then connect
Share the download link then Connect
Close the support case
Insert session logs
More details
Splashtop has now integrated with Jira to enable your technicians to remotely access/support/control the end-user's computers using the Splashtop On-Demand Support (SOS) service.
With the integration, you can easily initiate a remote desktop connection to your users’ computers to provide support directly from within Jira Issues, It takes only a few clicks to start a session. After the support case ends, a record of the remote session is automatically inserted into the issue. Your users do not need to have any software pre-installed for all this to work.
Splashtop On-Demand Support is a solution optimized for IT Support and Helpdesks looking for a fast and user-friendly remote support solution, with high performance and robust security.
Resources
Descriptor
Get the descriptor file downloaded to your system
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Splashtop On-Demand Support integrates with your Atlassian product
Version information
Version 1.0.3-AC•for Jira Cloud
- Release date
- Feb 16th 2022
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Free
- License type
- Commercial - no charge