X Connector for Jira (Twitter)
OVERALL RATINGS
INSTALLS
25
SUPPORT
- Partner Supported
Key highlights of the appIntegrate Jira Service Management with Twitter Support channel & Automatically create tickets of public mentions & direct messages
Create tickets from X mentions and messages
X Connector for Jira (Twitter) boosts your ITSM level by automatically creating tickets from your X support channel public mentions and direct messages
Collaboration on X streams from Jira
Agents will be able to reply on X streams and direct messages from Jira which will facilitate JSM agent productivity and client satisfaction level
Customer's X replies as Jira comments
Once the customer replies on the same thread of a tweet, which is already created, the reply will be added automatically as a comment in Jira
Supporting media
More details
X Connector for Jira (Twitter) offers real-time access to X’s stream, allowing agents to receive, process, and collaborate on tweets, as requests, in a reactive manner.
Get the most out of X Connector for Jira
- link one or more X accounts with the related Jira Service Desk project
- Capture public mentions and direct messages on X as tickets
- Allow agents to respond to users by adding a public comment
- Replies will be added as a comment in Jira
** You can also integrate WhatsApp and Telegram with Jira Service Management using our social media integration apps:
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 2.0.4•for Jira Data Center 8.0.0 - 10.3.2
- Release date
- Sep 5th 2024
- Summary
- X Connector for Jira (Twitter) is now compatible with Jira 10.
- Details
Enjoy seamless integration, improved performance, and access to the latest Jira features.
- Payment model
- Paid via Atlassian
- License type
- Commercial