X Connector for Jira (Twitter)

Name: X Connector for Jira (Twitter)
Rating: 3 (1 reviews)

by Infosysta Apps

works with Jira Cloud, Jira Server 9.0.0 - 9.12.7, Jira Data Center 8.0.0 - 10.3.0 and more

OVERALL RATINGS
INSTALLS: 26
SUPPORT: Partner Supported

Overview

Reviews

Pricing

Privacy & Security

Support

Installation

Key highlights of the appIntegrate Jira Service Management with Twitter Support channel & Automatically create tickets of public mentions & direct messages

watch X Connector for Jira (Twitter) video

Create tickets from X mentions and messages

X Connector for Jira (Twitter) boosts your ITSM level by automatically creating tickets from your X support channel public mentions and direct messages

Collaboration on X streams from Jira

Agents will be able to reply on X streams and direct messages from Jira which will facilitate JSM agent productivity and client satisfaction level

Customer's X replies as Jira comments

Once the customer replies on the same thread of a tweet, which is already created, the reply will be added automatically as a comment in Jira

Supporting media

More details

X Connector for Jira (Twitter) offers real-time access to X’s stream, allowing agents to receive, process, and collaborate on tweets, as requests, in a reactive manner.

Get the most out of X Connector for Jira

link one or more X accounts with the related Jira Service Desk project
Capture public mentions and direct messages on X as tickets
Allow agents to respond to users by adding a public comment
Replies will be added as a comment in Jira

** You can also integrate WhatsApp and Telegram with Jira Service Management using our social media integration apps:

👉🏽 Follow us on: LinkedIn - Facebook - X

Resources

Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

X Connector for Jira (Twitter) integrates with your Atlassian product

Version information

Version 1.2.21-AC•for Jira Cloud

Release date: Nov 6th 2023
Summary: Minor version update
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial