- Supported
- Jira Service Management
Explain complex ideas with pre-recorded video messages
Explain it with a Loom video
Use video messaging to help explain and add context to your issue. It's faster and easier than typing. Create an issue, record a Loom, and insert it into the description, without switching tabs or breaking your workflow.
Get the right context, watch a Loom Video
Understand your teammates better. Watch a Loom video added to an issue, right inside of Jira and Jira Service Management without switching tabs or breaking your workflow.
Close more issues in Jira Service Management
Close more tickets and maintain customer satisfaction. Customers can show you their issue with a video message and you can reply with a video screen recording. Loom is so much easier than trying to explain it in writing.
More details
The Loom Chrome Extension allows you to record a Loom video right inside of Jira and Jira Service Management, preview and insert it, without switching tabs or breaking your workflow.
Loom is the leading video messaging for work platform. Loom combines the expressiveness of video with the convenience of messaging, it's a new, more effective way of communicating with co-workers and customers.
Pre-record a video on Loom to communicate better across timezones, provide or request feedback, share a complex thought, walkthrough a PR, explain designs and so much more –– all without scheduling a meeting or writing a long note.
"This integration is AMAZING! It really helps keep the context in the ticket we're working in and I don't have to copy the link and paste it in anymore. We usually use Loom to walk through our Figma prototypes and explain the reasoning so we don't have to do as many meetings. This really helps ease our workload." – Colin Wilson, Product Design, Tide Cleaners.
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