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Key highlights of the appExplain complex ideas with pre-recorded video messages
Explain it with a Loom video
Use video messaging to help explain and add context to your issue. It's faster and easier than typing. Create an issue, record a Loom, and insert it into the description, without switching tabs or breaking your workflow.
Get the right context, watch a Loom Video
Understand your teammates better. Watch a Loom video added to an issue, right inside of Jira and Jira Service Management without switching tabs or breaking your workflow.
Close more issues in Jira Service Management
Close more tickets and maintain customer satisfaction. Customers can show you their issue with a video message and you can reply with a video screen recording. Loom is so much easier than trying to explain it in writing.
More details
The Loom Chrome Extension allows you to record a Loom video right inside of Jira and Jira Service Management, preview and insert it, without switching tabs or breaking your workflow.
Loom is the leading video messaging for work platform. Loom combines the expressiveness of video with the convenience of messaging, it's a new, more effective way of communicating with co-workers and customers.
Pre-record a video on Loom to communicate better across timezones, provide or request feedback, share a complex thought, walkthrough a PR, explain designs and so much more –– all without scheduling a meeting or writing a long note.
"This integration is AMAZING! It really helps keep the context in the ticket we're working in and I don't have to copy the link and paste it in anymore. We usually use Loom to walk through our Figma prototypes and explain the reasoning so we don't have to do as many meetings. This really helps ease our workload." – Colin Wilson, Product Design, Tide Cleaners.
Resources
Download
Get the .jar file downloaded to your system
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Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.0•for Jira Cloud
- Release date
- Jun 8th 2020
- Summary
- Ability to use Loom within Jira and Jira Service Management
- Details
- Jira
- You can now record a Loom in a Jira ticket using the "Record a Loom" button
- You can preview your Loom before saving it in the ticket
- Loom now unfurls in Jira, so you can watch a Loom in Jira ticket
- Jira Service Management
- Customers can record a Loom and insert it into their issue
- If your customer records a Loom showing their issue, as the agent, you can watch the Loom within Jira Service Management
- You can respond to a customer issue with a Loom and launch your recording right from Jira Service Management
- Jira
- Payment model
- Free
- License type
- Commercial - no charge