Customers have installed this app in at least 3 active instances.
    by DuckSoftfor Jira Server 7.0.0 - 8.15.1
    Jira Service Management
    This app is compatible with Jira Service Management.
    DuckSoft supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Jira Service Management
    This app is compatible with Jira Service Management.

    Time Machine lets you take your issues back in time

    Time Machine lets you take your issues back in time

    Time Machine lets you take your issues back in time

    Browse issue history

    Undo bulk changes

    Compare historic data with current values

    Time Machine allows you to easily search for issues with JQL. Select your fields and a point in time and see how their values changed.

    Performed a bulk change too quickly? With a few clicks you can get right back on track with a simple revert.

    Choose between 6 types of charts to compare historic data in your issues with their current values. See your progress in a few clicks.

    More details


    • Prepare reports comparing current data with data from the past
    • Choose between 6 different chart types
    • Quickly find issues that you want to revert by using familiar JQL syntax
    • Analyze issue history down to minutes
    • Preview the changes before deciding to undo
    • Start the reverting process and track its progress
    • Especially suited for undoing bulk changes

    How does Time Machine work?

    • Time Machine analyzes the time frame between now and the selected point in the past
    • It proposes a set of changes that will restore fields’ values or compares data with current values on charts
    • It reports whether any changes where found and whether the value is different from the current one
    • The reverting process applies the changes as if the executing user changed the values manually and adds on to the issue’s history. Thus, you always know who made the changes and you can go back to the previous values

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    Reviews for server

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    by Tomasz Jaskiewicz on 2021-02-14
    IMHO, a must-have plugin for every Jira instance with a large number of users actively making changes to issues where there is a greater likelihood for unintentional changes to happen on numerous issues. Time Machine fills the gap in Jira by empowering user to have their issues' fields value reverted to any history value based on a timestamp, and that literally saved my a** a number of times already. The app is very simple in use but in case of any trouble understanding it, there's always a link to the documentation visible in the top-left. Contacted vendor once and they helped me get my issue fixed almost immediately so yeah, nothing wrong I can tell about support.
    2 out of 2 found this review helpful
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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$10050 users$150100 users$250250 users$500500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    DuckSoft provides support for this app.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 2.0.4 Jira Server 7.0.0 - 8.15.1 Released 2021-02-11


    Bugfix and compatibility release


    Fixed a potential bug and bumped compatibility to Jira 8.15.0


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Time Machine via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Time Machine. You're prompted to log into MyAtlassian. Time Machine begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Time Machine versions compatible with your instance, you can look through our version history page.

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