by HubSpotfor Jira Cloud and Jira Server 8.8.0 - 8.8.1
    Supported
    HubSpot supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    HubSpot supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.

    Connect your support and developer teams to solve customer issues faster

    Connect your support and developer teams to solve customer issues faster

    Connect your support and developer teams to solve customer issues faster

    Integrate HubSpot Tickets with Jira Issues

    Visibility on Company and Contact Records

    Automate and Report on Jira Issues and Tickets

    When a service rep creates a HubSpot ticket, that rep can then create a new Jira issue directly from the ticket record. Reps can also easily search any existing Jira Issues and attach that issue to HubSpot tickets.

    Marketing and sales teams interact with customers on a daily basis. Give them insight on the customer experience with visibility into how many Jira issues are associated with customers on the contact and company levels.

    Create HubSpot reports showing status of Jira issues, issues currently assigned to agents, and more. Trigger notifications to service reps when Jira issues associated with customer tickets are closed, and more.

    Integrate HubSpot Tickets with Jira Issues

    Visibility on Company and Contact Records

    Automate and Report on Jira Issues and Tickets

    When a service rep creates a HubSpot ticket, that rep can then create a new Jira issue directly from the ticket record. Reps can also easily search any existing Jira Issues and attach that issue to HubSpot tickets.

    Marketing and sales teams interact with customers on a daily basis. Give them insight on the customer experience with visibility into how many Jira issues are associated with customers on the contact and company levels.

    Create HubSpot reports showing status of Jira issues, issues currently assigned to agents, and more. Trigger notifications to service reps when Jira issues associated with customer tickets are closed, and more.

    More details

    Integrate Service Hub Tickets with Jira Issues

    • Create new Jira issues from incoming HubSpot support tickets
    • Find and attach an existing Jira issue to a new support ticket in HubSpot
    • Automatically reflect Jira issue status changes on tickets in HubSpot
    • Sync comments from Jira to HubSpot
    • Add attachments to Jira issues in HubSpot
    • See associated Jira issues on the HubSpot contact or company records

    Automate and Report on Jira Issues and Tickets in HubSpot

    • Build powerful workflows and custom reports off of new “Jira Properties”, including Jira Issue Status, Summary, ID, Priority, Assignee, Identifier, Link, and Reporter
    • Workflow Example: Use HubSpot’s workflow automation to send internal and external notifications as Jira issues are updated and resolved
    • Reporting Example: Report on which Jira issues have the most HubSpot tickets attached

    This integration supports having one associated Jira issue per HubSpot ticket. You can have multiple HubSpot tickets associated with one Jira issue.

    More details

    Integrate Service Hub Tickets with Jira Issues

    • Create new Jira issues from incoming HubSpot support tickets
    • Find and attach an existing Jira issue to a new support ticket in HubSpot
    • Automatically reflect Jira issue status changes on tickets in HubSpot
    • Sync comments from Jira to HubSpot
    • Add attachments to Jira issues in HubSpot
    • See associated Jira issues on the HubSpot contact or company records

    Automate and Report on Jira Issues and Tickets in HubSpot

    • Build powerful workflows and custom reports off of new “Jira Properties”, including Jira Issue Status, Summary, ID, Priority, Assignee, Identifier, Link, and Reporter
    • Workflow Example: Use HubSpot’s workflow automation to send internal and external notifications as Jira issues are updated and resolved
    • Reporting Example: Report on which Jira issues have the most HubSpot tickets attached

    This integration supports having one associated Jira issue per HubSpot ticket. You can have multiple HubSpot tickets associated with one Jira issue.

    Reviews for cloud

    (2)
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    by Cornelius Maximen on 2020-11-12
    Same issue here, the integration to CRM isn't supported. Not good.
    Was this review helpful?YesNo
    by Vinícius F. da Silva on 2020-11-03
    This app came with a promise to replace 'Jira Cloud for CRM (Official)', but it didn't. As of February / 2021, I will stop using HubSpot as CRM, just for the reason that I no longer integrate with my Jira Service Desk. Review your concept of no longer integrating HubSpot with Jira Service Desk, through the 'Jira Cloud for CRM (Official)' application.
    1 out of 1 found this review helpful
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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    HubSpot provides support for this app.

    HubSpot provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-06-26

    Summary

    Brand new HubSpot app for Jira

    Versions

    Version 1.0 Jira Server 8.8.0 - 8.8.1 Released 2020-06-26

    Summary

    Brand new HubSpot app for Jira

    Installation

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