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Customers have downloaded this app 53 times.
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Customers have downloaded this app 53 times.
    by Valiantysfor Jira Cloud and Jira Server 8.8.0 - 8.8.1
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Track your remote employee's health & requests during the COVID-19 crisis with this pre-configured Jira Service Desk Portal

    Track your remote employee's health & requests during the COVID-19 crisis with this pre-configured Jira Service Desk Portal

    Track your remote employee's health & requests during the COVID-19 crisis with this pre-configured Jira Service Desk Portal

    Employees self-report health status & request help

    Managers prioritize requests and quickly respond

    Dashboard and Report to easily manage the crisis

    Pre-configured customer portal for your employees. They log onto a Jira Service Desk portal (desktop/mobile) to self-report their health status, ask a question relating to the crisis or seek help during an emergency.

    Managers triage requests, view details and then respond to their employees. A simple three-step workflow and dynamic queues help them quickly and easily manage the crisis and pay attention to each employee situation.

    Managers review collective information with the help of a multi gadget dashboard to review all requests, emergency types, and requests assigned to line managers.

    Employees self-report health status & request help

    Managers prioritize requests and quickly respond

    Dashboard and Report to easily manage the crisis

    Pre-configured customer portal for your employees. They log onto a Jira Service Desk portal (desktop/mobile) to self-report their health status, ask a question relating to the crisis or seek help during an emergency.

    Managers triage requests, view details and then respond to their employees. A simple three-step workflow and dynamic queues help them quickly and easily manage the crisis and pay attention to each employee situation.

    Managers review collective information with the help of a multi gadget dashboard to review all requests, emergency types, and requests assigned to line managers.

    More details

    Multiple options for you to deploy the module: on free cloud instances or existing self-managed (Server) instances.

    *New Users:

    New to the Atlassian ecosystem? Don't worry, we've got you covered, for both Cloud and Server deployments

    • Cloud
      • Pre-requisite: New cloud site.
      • Our solution can be deployed on the free version but you can choose to try the standard/premium versions for more features
      • Managers can also make use of the Jira Service Desk Cloud mobile app to manage queues in the agent view.
    • Server
      • Pre-requisite: Fully functional and clean Jira Service Desk instance with no projects (version 4. and above)

    *Existing Jira Service Desk Users

    For clients who are already utilizing Jira or other Atlassian tools within your teams or organization:

    • Cloud
      • Pre-requisite: Up and running cloud site
      • Managers can also make use of the Jira Service Desk Cloud mobile app to manage queues in the agent view
    • Server
      • Pre-requisite: Up and running cloud site, Boltron's configuration manager add-on/plugin

    More details

    Multiple options for you to deploy the module: on free cloud instances or existing self-managed (Server) instances.

    *New Users:

    New to the Atlassian ecosystem? Don't worry, we've got you covered, for both Cloud and Server deployments

    • Cloud
      • Pre-requisite: New cloud site.
      • Our solution can be deployed on the free version but you can choose to try the standard/premium versions for more features
      • Managers can also make use of the Jira Service Desk Cloud mobile app to manage queues in the agent view.
    • Server
      • Pre-requisite: Fully functional and clean Jira Service Desk instance with no projects (version 4. and above)

    *Existing Jira Service Desk Users

    For clients who are already utilizing Jira or other Atlassian tools within your teams or organization:

    • Cloud
      • Pre-requisite: Up and running cloud site
      • Managers can also make use of the Jira Service Desk Cloud mobile app to manage queues in the agent view
    • Server
      • Pre-requisite: Up and running cloud site, Boltron's configuration manager add-on/plugin

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Basic support resources are available for this app.

    Basic support resources are available for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-04-22

    Summary

    Track your remote employee's health & requests during the COVID-19 crisis

    Details

    The Covid-19 pandemic has affected the ways in which companies operate due to an increase in remote working. As a result of which managers need to find better ways to keep track of their employees. Honing on our partnership with Atlassian, Valiantys has developed a Crisis Management module using Jira Service Desk. Employees can log onto a portal to self-report their health status or seek help during an emergency. Managers can then respond and also review collective information with the help of dashboards. This can be deployed on free cloud instances and existing self-managed(Server) instances. For further queries please send a mail at info@valiantys.com.

    Versions

    Version 1.0.0 Jira Server 8.8.0 - 8.8.1 Released 2020-04-22

    Summary

    Track your remote employee's health & requests during the COVID-19 crisis

    Details

    The Covid-19 pandemic has affected the ways in which companies operate due to an increase in remote working. As a result of which managers need to find better ways to keep track of their employees. Honing on our partnership with Atlassian, Valiantys has developed a Crisis Management module using Jira Service Desk. Employees can log onto a portal to self-report their health status or seek help during an emergency. Managers can then respond and also review collective information with the help of dashboards. This can be deployed on free cloud instances and existing self-managed(Server) instances. For further queries please send a mail at info@valiantys.com.

    Installation

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