Boomerang: Reminders for Jira Issues

Does not work with the phone app version

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  SaaSJet

  Dear Yocelyne,

  Thank you for your valuable feedback! We are sorry that you did not find this opportunity in the current functionality and can assure you that your insight has been marked as a feature request and will be validated by the product team. Here's a link to our customer support center - https://saasjet.atlassian.net/servicedesk/customer/portal/1/group/1/create/9. Please contact us so we can add you to the follow-up list and let you know once it's available.

  We hope to have the opportunity to turn your experience around.

  Best regards,

  SaaSJet Support Team

Great tool, must have. Loading could be more smooth and also the preview of added reminders (especially if you have more than one in an issue ist a little cumbersome and definitely could be improved.

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  SaaSJet

  Dear Henri,

  Thank you so much for taking the time to share your feedback! We strive to know that our customers enjoy what we do, so we are working on the improvements!

  Can you please contact our support center to clarify insights to make the addon better for users and you personally?

  We will be happy to work with your ideas and suggestions!

  Best regards,

  SaaSJet Support Team

The add-on works fine, Further more, completely agree with Scott and Art below. Sometimes loading doesn't go as smooth but other than that no complaints.

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  SaaSJet

  Dear Emely,

  Thank you very much for sharing your thoughts! We are working to make the add-on the most convenient and useful for users! The ability to specify an 'every' frequency in the recurring reminder cycle was added recently. Please try it and share your feedback with us at the support center.

  We will gladly work with you and be sure we are always at your service!

  Best regards,

  SaaSJet Support Team

I tried all the reminder apps for Jira and this was the best one I found for easy email reminders. Would love to see more integration with Jira Automation so Boomerang Reminders can be automatically created based on conditions within an incident or task.

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  SaaSJet

  Dear Scott,

  Thank you very much for the great rating of our add-on! Thank you for being our active user! We will definitely consider your suggestion to make the addon more useful.

  Do not hesitate to contact our support center if any questions or comments occur!

  Always happy to assist you!

  Best regards,

  SaaSJet Support Team

A great Jira reminder add-on that our team uses daily. Allows adding multiple reminders on the same ticket which is key for our use. The help desk is also very responsive and, well, helpful! If you are looking for an alerting add-on to your Jira world, this is the best I have used. A couple enhancements we would find useful would be to allow for smaller time increments in the time drop down, or even a free-form option. The other is a way to turn off the Slack alerts for the creation of a new boomerang is created because it causes a lot of noise in the channel for us since we create many reminders throughout the day. We only need to be alerted when the actual boomerang has come due.

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  SaaSJet

  Dear Art,

  On behalf of the SaaSJet team much obliged for sharing your feedback! Hope our new customers find your recommendations & advice quite useful. Your suggestions will be put in turn of our Roadmap.

  Sincerely,
  SaaSJet