Confluence Slack Automation Integration by Halp

for Confluence Cloud
301 installs
Cloud Security Participant
  • Supported
Free app
Cloud

Resolve tickets automatically with Halp Answers

Auto resolve tickets right from Slack

Many IT requests are repetitive. Halp Answers allows you to auto answer tickets based off of the title of the ticket, directly from slack.

Send the right Confluence page at the right time

When a ticket can be answered right from a Confluence article, Halp answers will deliver that article right in the thread. No more context switching and recommending the right article for repetitive questions.

Powered by Halp

Halp Answers is powered by the best internal ticketing system in the market. Create, edit, and collaborate on tickets all from within slack. Build powerful workflows and much more.

More details

Your support requests are often the same questions over and over again. Your end users want to know “what’s the wifi password?” and “how to set up the printer?” Since the answers to these questions already live in Confluence pages, Halp Answers uses customizable keyword and key phrase matching to send the right Cofluence page at the right time. With our app running on Slack and in Confluence, Halp can resolve support tickets automatically.

Privacy and security

Privacy policy

Atlassian's privacy policy is applicable to the use of this app.

Atlassian privacy policy

Security

This app is part of the Marketplace Bug Bounty Program. Learn more

This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

Confluence Slack Automation Integration by Halp integrates with your Atlassian product. This remote service can:

  • Read data from the host application