Collaboration & Knowledge Recycle
In the Situation Room, everyone solving an incident can virtually meet to collaborate and communicate, sharing and accessing all necessary information, helping to slash MTTR.
Predictive & Proactive Insights
Probable root cause and impact analysis is preformed in real-time to diagnosis and identify the source of incidents, while also identifying past similar incidents with the respective resolving steps.
Bi-directional & Simple Integrations
Use the power of bi-directional integrations, with better quality information, to keep everyone and every system in sync.
Moogsoft provides SRE’s, IT & DevOps teams with the streamlined incident resolution capabilities they need to avoid outages, meet SLAs, and help accelerate the digital transformation of their businesses.
By adding a critical layer of intelligence between performance monitoring and IT Service Management (ITSM) systems - including application, cloud service, and infrastructure monitoring systems - Moogsoft allows ITOps & DevOps teams to proactively identify and resolve incidents before they impact business services.
All of this is accomplished by applying patented AI & machine learning algorithms to your log, metric and alert data, resulting in less noise and effective correlation of actionable alerts, reducing the number of incident tickets created and delivering deep contextual insights that enable teams to solve IT problems faster than those relying on rules-based approaches.
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