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Universal Directories for Jira (Built-In Database)

works with Jira Cloud, Jira Server 8.0.0 - 9.15.2, Jira Data Center 10.3.0 - 11.3.12 and more

OVERALL RATINGS

INSTALLS

103

SUPPORT

  • Partner Supported

Reviews for cloud

2.9/ 5

Based on 6 out of 12 reviews across hosting types

Review guidelines

We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...

Showing 6 reviews

  • Paul C

    Posted on Feb 18, 2025

    Update: All the links that I had made in existing issues disappeared a few months ago and I can't make any links in new issues. All that without making any changes to the Universal Directory settings. The support wasn't any help either - it amounted to "You must have done something wrong, check your settings". It's a nice thing to have a free version, but the time it's going to cost me to fix the links (and I don't have a clue what settings are going to work) is more than wasted. _____________________________ + It's free for the purposes I need it for. - Import-export functionalities are sorely lacking. - Very difficult to handle in my phone browser.

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    • Teamlead

      Hi Paul,

      We appreciate your feedback.

      Fair point – Import and Export features implementation is already in our backlog.

      If you have any other requirements for the app or ideas to share, we're open to consider them. Please submit a request via our customer portal, and we will contact you promptly to discuss the details.

      Sincerely,

      Teamlead Support team

  • Adam Walczak

    Posted on Feb 22, 2024

    Fields create by this plugin are useless. On Jira cloud you cannot use them in filters, tables nor in board cards.

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    • Teamlead

      Hi Adam,

      Thanks for the feedback :)

      The custom fields provided by the app can be used in all the places mentioned above, and basically anywhere in Jira where you are allowed to work with custom fields.

      We'd be happy to show you how to integrate our custom fields into your cases. Please submit a request via our customer portal, and we will contact you promptly to discuss the details.

      Sincerely,
      Teamlead Support team

  • Tracy Miller

    Posted on May 11, 2023

    Sure would be nice to have an import feature....was hoping for that.

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  • Amin Maleki

    Posted on Apr 6, 2022

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  • Kseniia Bloshkina

    Posted on Mar 10, 2022

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