ServiceNow Connector for Jira (Server)
OVERALL RATINGS
INSTALLS
10
We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.
Key highlights of the appConnect your Jira and ServiceNow instance
Jira-Service Now integration Concept
How issues can be created and updated between Jira and ServiceNow
Field Mapping
You can map fields and dropdown values between Jira and ServiceNow, all natively in Jira
Jira issue to have ServiceNow Incident Number
All Updates from ServiceNow will come into Jira in real time
More details
- If a user creates an issue in Jira then then the app creates an incident in ServiceNow.
- The App syncs all values from Jira Issue to ServiceNow incident including component, reporter, assignee, custom fields, attachment, and comments based on the mapping of the fields.
- If user updates incident in ServiceNow, the App updates the same values in the Jira issue.
- The App shows link of the Jira issue key on the ServiceNow field and ServiceNow incident number on Jira Issue.
- Users can easily track changes and sync between two different systems in an Audit Log.
Want to try the Cloud or Data Center Version? Click Here
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
We no longer offer sales and support for server apps. You can still explore the earlier versions but these may not offer the necessary support.