AssetSonar IT Asset Management for Jira
- Jira Service Management
Comprehensive management of IT hardware, software and inventory within Jira Service Management
Link Assets and Systems with your Jira Issues
Reduce troubleshooting time by quickly pulling up asset and reporter details for all your issues. Link systems with issues and update system state before service to ensure it's not assigned to other employees.
Maintenance Records in your Jira Account
Track asset ROI by recording and bringing together all maintenance activities in your Jira Account, including those from AssetSonar, and make informed decisions on retiring or purchasing of replacements.
Jira Issues in your AssetSonar Account
Easily cross-reference issues with their corresponding assets. Link Jira Issues with AssetSonar assets from Jira to give support staff the full picture - both from within Jira and AssetSonar.
AssetSonar enables companies to boost their ROI and lower downtime by providing comprehensive IT asset management capabilities. Use the AssetSonar Webpanel App to:
- Consolidate all your service and equipment-related issues to streamline issue management.
- View rich asset details and choose relevant attributes to show on Jira.
- Link assets with Jira Issues to expedite issue resolution.
- Easily traverse to items in AssetSonar from Jira.
With two different offerings of the AssetSonar App for Jira, deploy the one that best fits your workflows. This version:
- Enables you to track reporters and quickly view items checked out to them.
- Is available to all Jira Service Desk users.
- Is not compatible with Jira Assets API.
AssetSonar is a paid SaaS application sold separately from the Jira Service Desk. For additional assistance, contact at firstname.lastname@example.org
Privacy and security
AssetSonar IT Asset Management for Jira integrates with your Atlassian product. This remote service can:
- View email addresses of users
- Write data to the host application
- Read data from the host application