AssetSonar IT Asset Management for Jira
- Jira Service Management
Comprehensive management of IT hardware, software and inventory within Jira Service Management
Configurable and intuitive workflows
AssetSonar enables consistency with automated workflows
Track repair expenses to identify bottlenecks
Recover assets with offboarding workflow
Proactively manage assets for efficiency, cost savings and compliance
Integrated asset visibility - close tickets faster
AssetSonar allows you to take actions on hardware assets directly through the Jira app. Check in or check out assets, initiate their servicing or link assets to their relevant tickets for speedy ticket resolution.
Jira Issues in your AssetSonar Account
Easily cross-reference issues with their corresponding assets. Link Jira Issues with AssetSonar assets from Jira to give support staff the full picture - both from within Jira and AssetSonar.
AssetSonar enables companies to boost their ROI and lower downtime by providing comprehensive IT asset management capabilities. Use the AssetSonar Webpanel App to:
- Consolidate all your service and equipment-related issues to streamline issue management.
- View rich asset details and choose relevant attributes to show on Jira.
- Link assets with Jira Issues to expedite issue resolution.
- Easily traverse to items in AssetSonar from Jira.
With two different offerings of the AssetSonar App for Jira, deploy the one that best fits your workflows. This version:
- Enables you to track reporters and quickly view items checked out to them.
- Is available to all Jira Service Desk users.
- Uses Web Panel design rather than the Jira Assets API.
AssetSonar is a paid SaaS application sold separately from the Jira Service Desk. For additional assistance, contact at firstname.lastname@example.org
Privacy and security
AssetSonar IT Asset Management for Jira integrates with your Atlassian product. This remote service can:
- View email addresses of users
- Write data to the host application
- Read data from the host application