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TOPdesk for Jira

works with Jira Cloud

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  • Partner Supported

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Key highlights of the appUnlock the power of TOPdesk and Jira combined

Integrate Jira and TOPdesk

This integration offers you the possibility to create/update Jira issues in TOPdesk and to create/update TOPdesk incident or changes in Jira.

Trigger a TOPdesk change within your Jira workflow

Create or update a TOPdesk change by transitioning a Jira issue. Admins can configure what fields get copied to TOPdesk.

Pre-filled action sequence to create/update issues

Download pre-filled action sequences to import in TOPdesk. The action sequences result in creation of Jira issues or an update of the linked Jira issue.

More details

This app has been developed in coordination with TOPdesk.

The integration supports:

(1) Creating TOPdesk incidents and changes from Jira.

(2) Creating Jira issues from TOPdesk with action sequences.

(3) Updating changes and incidents from Jira to TOPdesk

(4) Updating Jira issues from changes and incidents in TOPdesk

The next thing on the roadmap is to resolve changes and incidents from Jira to TOPdesk.

You can always reach out to our Service Desk with the specific requirements for your integration or improvements.

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Resources

  • Descriptor

    Get the descriptor file downloaded to your system

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • TOPdesk for Jira integrates with your Atlassian product

Version information

Version 1.1.12-ACfor Jira Cloud

Release date

Aug 7th 2023

Summary

Minor version update

Details

Minor version update

Payment model

Paid via Atlassian

License type

Commercial

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