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Key highlights of the appUnlock the power of TOPdesk and Jira combined
Integrate Jira and TOPdesk
This integration offers you the possibility to create/update Jira issues in TOPdesk and to create/update TOPdesk incident or changes in Jira.
Trigger a TOPdesk change within your Jira workflow
Create or update a TOPdesk change by transitioning a Jira issue. Admins can configure what fields get copied to TOPdesk.
Pre-filled action sequence to create/update issues
Download pre-filled action sequences to import in TOPdesk. The action sequences result in creation of Jira issues or an update of the linked Jira issue.
More details
This app has been developed in coordination with TOPdesk.
The integration supports:
(1) Creating TOPdesk incidents and changes from Jira.
(2) Creating Jira issues from TOPdesk with action sequences.
(3) Updating changes and incidents from Jira to TOPdesk
(4) Updating Jira issues from changes and incidents in TOPdesk
The next thing on the roadmap is to resolve changes and incidents from Jira to TOPdesk.
You can always reach out to our Service Desk with the specific requirements for your integration or improvements.
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Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty program
Integration permissions
TOPdesk for Jira integrates with your Atlassian product
Version information
Version 1.1.12-AC•for Jira Cloud
Release date
Aug 7th 2023
Summary
Minor version update
Details
Minor version update
Payment model
Paid via Atlassian
License type
Commercial