Customers have downloaded this app 25 times.
    by Agile Process Integration, LLCfor Jira Server 8.0.0 - 8.8.1
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    Empowering Users to Delete with Confidence

    Empowering Users to Delete with Confidence

    Empowering Users to Delete with Confidence

    Feel Safe Knowing the Power of Delete is in Check

    Satisfy Everyone by Applying Selectively

    Easily Find/Restore Accidentally "Deleted" Issues

    No one knows why issues go away forever when deleted. Yet, even though it's a security risk, users still insist on having the option. Shadow Delete for Jira gives users a safe way to delete issues that looks the same.

    Remove delete permissions from everyone and then apply Shadow Delete for Jira to the projects insisting on the rights to delete issues. And when a mistake is made, Shadow Delete for Jira will be there to fix everything.

    Since Shadow Delete for Jira doesn't really delete issues, a Global Admin has visibility and can search for them. And if the issue needs to be restored, selecting UnShadow Delete brings it right back instantly.

    More details

    Shadow Delete for Jira is the integration of sound security practices with users who prefer to have the freedom to delete issues. Both IT and the business units get what they want.

    Users without Delete permissions will still see a Delete button. But behind the scenes, the button is really Shadow Delete for Jira. Searches for the "deleted" issue will yield no results. The only users that will see the "deleted" issue, directly or using search, are Global Admins.

    Global Admins will see both a Delete button and a Shadow Delete button so that they can execute a real delete or one made possible by Shadow Delete for Jira.

    If after an issue was "deleted" a user wants the issue back, Global Admins simply bring up the issue and click an "Unshadow Delete" button, restoring the issue.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$25025 users$25050 users$500100 users$500250 users$1,000500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Agile Process Integration, LLC provides support for this app.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 2.0.0 Jira Server 8.0.0 - 8.8.1 Released 2020-03-05


    Multiple project select and minor improvements.


    • Add Functionality to Remove from Projects (SD4JS-21)
    • Update How Delete Permissions Are Handled (SD4JS-22)
    • Allow Users to Select Multiple Projects When Adding / Removing Functionality (SD4JS-26)
    • Bug - When Configuring SD4J, Focus Goes to D4J (SD4JS-27)

    Notice: Please note we have commenced the DC Approval process and intend on releasing a DC compatible version in the future.

    What this means for you:

    Any customer running this application on a DC Instance will need to convert their license over to a DC App license if they intend on upgrading to this version in the future.

    For more information see: https://www.atlassian.com/licensing/data-center-approved-apps#.


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Shadow Delete for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Shadow Delete for Jira. You're prompted to log into MyAtlassian. Shadow Delete for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Shadow Delete for Jira versions compatible with your instance, you can look through our version history page.

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