Jira Cloud Migration Assistant

Name: Jira Cloud Migration Assistant
Rating: 2.8125 (20 reviews)

by Atlassian

works with Jira Server 7.6.0 - 10.7.4, Jira Data Center 7.6.0 - 11.3.11 and more

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Free app

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SUPPORT: Partner Supported

Overview

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Privacy & Security

Support

Installation

Key highlights of the appThe best way to move everything you need from Jira Server or Jira Data Center to Jira Cloud

Supporting media

More details

Jira Cloud Migration Assistant (JCMA) is the official tool for migrating from Jira Data Center to Jira Cloud. Watch this demo for a data migration overview, and this demo on app assessment.

Requirements:

Jira Data Center 7.6 or later
A Jira Cloud site — start a free cloud migration trial if needed
JCMA 1.7.1 and older are unsupported

Key points:

Review the server-to-cloud migration guide
From v1.12.50, JCMA bundles the Portfolio Insights: Data and metrics app, collecting ID-based operational data to assess cloud-migration readiness. Only activates once connected to Portfolio Insights.

When to use: migrating to Jira Cloud, or when Atlassian Support recommends it.

See the Atlassian Cloud Roadmap for what's coming.

Resources

Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is applicable to the use of this app.

Atlassian privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 1.24.1•for Jira Data Center 7.6.0 - 11.3.11

Release date: Sep 9th 2026
Summary: Performance improvements, bug fixes, and better migration reliability
Details: Summary
Performance, reliability, and migration accuracy improvements
Details
This release improves migration performance, reliability, and accuracy.
Export is faster: custom field user lookups are over 95% faster; config-only export time reduced from O(projects x fields) to O(fields).
Migration accuracy: archived issues linked via Epic Link or sub-task no longer appear active on the destination; users from custom notification events are now included.
SQL Server: scoped-user exports no longer fail due to incompatible column collations.
Smarter preflight: plans support full, partial, or skipped preflight with result reuse. Preflight-flagged email violations are now in the downloadable CSV.
Remediation: workflow transitions with a missing screen can be auto-remediated. Multi-select field fixes are now accepted.
User mapping: a CSV download is available for unmatched users.
Background threads stop cleanly on restart.
Expired reconciliation reports now return a clear status.
Payment model: Free