Jira Cloud Migration Assistant

Name: Jira Cloud Migration Assistant
Rating: 2.8125 (20 reviews)

by Atlassian

works with Jira Server 7.6.0 - 11.3.11, Jira Data Center 7.6.0 - 11.3.11 and more

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Free app

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SUPPORT: Partner Supported

Overview

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Installation

Key highlights of the appThe best way to move everything you need from Jira Server or Jira Data Center to Jira Cloud

Supporting media

More details

Jira Cloud Migration Assistant (JCMA) is the official tool for migrating from Jira Data Center to Jira Cloud. Watch this demo for a data migration overview, and this demo on app assessment.

Requirements:

Jira Data Center 7.6 or later
A Jira Cloud site — start a free cloud migration trial if needed
JCMA 1.7.1 and older are unsupported

Key points:

Review the server-to-cloud migration guide
From v1.12.50, JCMA bundles the Portfolio Insights: Data and metrics app, collecting ID-based operational data to assess cloud-migration readiness. Only activates once connected to Portfolio Insights.

When to use: migrating to Jira Cloud, or when Atlassian Support recommends it.

See the Atlassian Cloud Roadmap for what's coming.

Resources

Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is applicable to the use of this app.

Atlassian privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Version information

Version 1.25.0•for Jira Data Center 7.6.0 - 11.3.11

Release date: Sep 17th 2026
Summary: Reliability improvements in remediation and migrations.
Details: Summary
Reliability, performance, and remediation improvements
Details
This release improves migration reliability, data correctness, and error recovery.
Zero time estimates on issues are now correctly preserved, fixing JQL queries on Cloud.
JSM migrations now include organization members referenced only via an issue's Organizations field, preventing import failures.
Corrupted user references now resolve to a shared Former User on Cloud instead of failing.
User keys containing commas are now correctly handled, fixing missing users in some LDAP environments.
Transient database errors during export now trigger automatic retries instead of failing immediately.
Assets export is greatly faster: a query index issue causing 40-hour exports now resolves in minutes.
Unsupported workflow rules are auto-remediated and flagged in the pre-migration report instead of blocking migration.
Migration status now accurately shows when a migration is paused due to remediable data errors.
Payment model: Free