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    CS Template - SAP2Jira

    by ALPEIN Software SWISS AGfor Jira Server 7.0.0 - 8.16.1
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    Unsupported
    This app isn't formally supported.

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    Create an SAP CS project template with one click and connect it with SAP2Jira to efficiently connect two worlds

    Create an SAP CS project template with one click and connect it with SAP2Jira to efficiently connect two worlds

    Create an SAP CS project template with one click and connect it with SAP2Jira to efficiently connect two worlds

    Create with only one click

    Specific SAP related fields

    Workflow combining Jira with your SAP landscape

    Create an SAP CS template easily and explore the possibilities of the different fields and the workflow.

    Custom fields with the same names as in SAP CS are created, making the mapping easy and understandable.

    Should an issue be sent to your SAP landscape by our bidirectional connection, you can choose the status SAP.

    More details

    SAP2Jira CS Template is a demo for the creation of a Customer Service project by pressing only a button.

    It shows one of many possibilities how to use our product SAP2Jira, including specific SAP related fields, as well as an example workflow. E.g. the workflow includes a status called SAP. If you decide to transfer an issue to your SAP landscape through our bidirectional connection, you can chose this status. Otherwise the issue remains in Jira only. This is just one possible use case, there exists many more.

    Connect these two worlds, delivering greater results!

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    by Markus Knödler on 2020-06-03
    „The ALPEIN JIRA2SAP™ interface offers us a whole new world of possibilities for process design and increased usability. JIRA2SAP enables us to enrich solutions based on Atlassian products with SAP data or vice versa. Process data from the Jira or SAP world which must be available in the other system, can be synchronized in real-time to avoid double entries. This is an important aspect to keep the data quality for the processes in both Atlassian or SAP high and stable. With ALPEIN, we have found a reliable and innovative partner who understands our needs, analyses them and develops solutions with us based on our requirements. Highlights Mapping of the complete service process from ticket acceptance to invoicing in Jira Service Desk / Confluence using SAP CS data. “
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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    ALPEIN Software SWISS AG provides support for this app.

    Vendor support resources not provided

    Versions

    Version 1.1.0 • Jira Server 7.0.0 - 8.16.1 • Released 2020-05-04

    Summary

    Fixed a small bug, added several improvements

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate CS Template - SAP2Jira via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older CS Template - SAP2Jira versions compatible with your instance, you can look through our version history page.

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