AURA Content Formatting Macros Tabs LaTeX HTML in Confluence

Jan from the team helped us think through how to structure our larger documentation hubs and his suggestions were genuinely useful. We ended up restructuring a few things based on the conversation and our pages have been better for it ever since. That kind of input is hard to put a price on.

Pricing is reasonable for what you get, especially if you compare it against the patchwork of single-purpose apps it can replace. We did the maths and ended up saving meaningfully across our annual marketplace spend after the consolidation completed. One vendor relationship instead of three, one licence to renew instead of three, and a much more cohesive experience for our editors as a bonus. A clear win on every dimension that matters, and the kind of consolidation success story that other parts of our IT organisation now point to as an example for their own areas.

The editor experience is fast and responsive in a way that other apps just are not. There is no perceptible lag when working with complex pages, and everything renders quickly even on our largest spaces. Performance matters and Aura clearly takes it seriously, which is something our editors notice every single day even if they could not articulate exactly why the experience feels so much better than before. Support response times have been consistently excellent in our experience. Tickets are answered in hours, not days, and the people on the other end actually understand the product they are supporting. That builds enormous trust over time and makes us much more likely to recommend the app to peers in similar roles at other companies, which we have already done on several occasions over the past year.

Our pages went from functional to genuinely engaging within a couple of weeks of adopting the app. Stakeholders started commenting on how much better the documentation looked, and that kind of feedback justifies the licence cost several times over. Highly recommended for any team that cares about how their content is perceived inside and outside the organisation by anyone who reads it.