17
Customers have installed this app in at least 17 active instances.
    by Redmoon Software Ltdfor Jira Cloud
    Supported
    Redmoon Software Ltd supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.

    Build your own custom relationship hierarchies. Display related issues using JQL statements. Don't be constrained by Jira

    Build your own custom relationship hierarchies. Display related issues using JQL statements. Don't be constrained by Jira

    Build your own custom relationship hierarchies. Display related issues using JQL statements. Don't be constrained by Jira

    Config the heirarchy that you require

    View relationships

    View related issues that are defined using JQL

    Define the hierarchies that your organisation needs and your users want to see. In the issue view, this app provides custom issue hierarchies

    View a list of all related issues in a panel below the description

    Create rules that show related issues. These relationships can be defined using JQL statements. The related issues are either always display or they can only be displayed after they are selected from a drop-down.

    More details

    This App allows you to specify (globally or per project) your own issue hierarchies, lists of related issues to display for each issue (based on a JQL query) and a drop-down list of JQL queries that a user can display on demand.

    You are no longer stuck with just the Jira relationships (Epic issues, linked issues and sub-tasks). Custom Relationships allows you to define a hierarchy that best suits your needs.

    .

    The App allows you to define

    • How issues can be related
    • What types of issues can be in a relationship
    • How many relationships types are possible
    • How many levels deep you want a relationship
    • The name of the relationship
    • The name for each level of a relationship
    • Lists of related issues based on a JQL query
    • A drop-down selection of JQL queries. A user can choose to display one or more of those lists as required.

    Feature requests are welcome

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $10
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1.15
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Redmoon Software Ltd provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2021-02-04

    Summary

    Added summary page

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Custom Relationships.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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