274,657
Customers have installed this app in at least 274,657 active instances.
    by Atlassianfor Jira Cloud
    Supported
    Atlassian supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Free app

    Connect Jira Service Desk to your Slack and take the power of issue tracking where communication happens

    Connect Jira Service Desk to your Slack and take the power of issue tracking where communication happens

    Connect Jira Service Desk to your Slack and take the power of issue tracking where communication happens

    Create requests in Slack

    Track requests originated from Slack

    Let users know you're on it

    When someone asks for help in Slack, any Jira Service Desk agents can create a request on their behalf.

    Easily find the conversation that originated a request.

    Automatic threaded notifications will be sent when you create a request from a message.

    More details

    ⚠️ This app is retiring on September 16th, 2020 in favor of Atlassian's acquisition of Halp.

    Reviews for cloud

    (11)
    Sign in to write a review
    by Jon Place on 2020-09-11
    This would have four stars if there was a small preview of the ticket available. Even so, it's brilliant and saves me a ton of time.
    Was this review helpful?YesNo

    Reviews for server

    (11)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Reviews for Data Center

    (11)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Atlassian provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-01-28

    Summary

    Required scopes changed

    Details

    Required scopes changed:

    • Removed: ADMIN, SPACE_ADMIN

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Jira Service Desk Cloud for Slack (EAP).
    4. Click Install to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

    Similar apps