54
Customers have installed this app in at least 54 active instances.
    by Bloompeakfor Jira Cloud
    Supported
    Bloompeak supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Create reports for time spent on each status or assignee e.g. lead/cycle time, sum/average time in status, status transition count

    Create reports for time spent on each status or assignee e.g. lead/cycle time, sum/average time in status, status transition count

    Create reports for time spent on each status or assignee e.g. lead/cycle time, sum/average time in status, status transition count

    Customised report

    Working calendar support

    Multi-language support

    Output can be customised with working hours, projects, issue types, assignees, fields and statuses

    -- Online demo --

    Status durations are calculated according to the working calendar you have. You can define unlimited number of calendars.

    -- Online demo --

    English, 日本語 (Japanese), Deutsch (German), Français (French), Português (Portuguese), Svenska (Swedish)

    -- Online demo --

    More details

    Features:

    • Status time is the default report. Additionally, you can get time report on other fields. Eg. Assignee time
    • Group issues by any field and see total/average time spent. Eg. average status time by assignee
    • Define unlimited number of calendars in which you can define split working hours and recurring holidays.
    • Export report in CSV so that you can use external tools like Microsoft Excel or Google Spreadsheet to process the exported data. See throughput, cycle time and lead time based on status changes.
    • Customize report columns.
    • Filter issues by any field with JQL editor.
    • Filter issues by project, issue type, assignee, creation/resolution date.
    • Choose different duration formats.
    • Plus 2 reports: Status entry dates, Status count
    • Fine-grained access settings to the app features. You can enable/disable per project, users, groups or project roles.

    Questions or feedback? Contact us through service desk.

    Reviews for cloud

    (6)
    Sign in to write a review
    by João Caldeira on 2020-09-04
    Does what says in the tin. Proposed some improvements, and they were quite fast to implement them. Also had some doubts that were promptly answered.
    Was this review helpful?YesNo
    by Salem Korayem on 2020-03-07
    I am gettinng "Invalid Date" for all my issues hence no calculations are shown :(
    Was this review helpful?YesNo
    Bloompeak

    Hi Salem,

    Sorry for the inconvenience. Your case is very valuable for us, because probably it is a case which we haven't met in our tests so far. Could you please share your case with us via support@bloompeak.io? We will immediately look into it.

    *Update: We got in touch with Salem and able to reproduce the case. It was happening on Safari when the timezone was set to Africa/Cairo. We solved and deployed the fix.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Up to 10 users
    $3
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.65
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Bloompeak provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2020-09-10

    Summary

    5 new features added

    Details

    • Access settings for issue detail view: Now you can enable/disable status time panel in issue detail page per project. You can further restrict access to it by user, groups or project roles.
    • Access settings for report page: Now you can restrict access to report page by users or groups. App scope changed from read to write to allow above 2 features.
    • Apart from status field, now you can see the time spent on any field value of which type is one of user picker, group pciker, select list(cascading), select list(single choice), radio buttons. For instance you can see the assignee time.
    • Average and Sum reports are now available. You can group issues by any field and see sum or average time spent.
    • You can use saved filters while searching.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate Status Time.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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