Confluence to Freshservice Sync

For a simple sync, it is great. But, it does not maintain formatting. It removes line breaks and carriage returns, making the documentation jumbled together. It does not push tables, but the content within the tables. So, you still have to do some manual editing to re-format pages. Once we have sync'd it over, we have to be careful of making additional changes in the Confluence article, as the formatting corrections performed in FS after a sync will revert back.

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  Kolibri Digital Ltd

  Thank you for the review. Could you reach out to support@kolibridigital.com so we can have a closer look at the formatting issues you described? Some content types (e.g. tables) do require setting up styles in your Freshservice help center to improve the visual experience of synced articles