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Unique solution
Did you know that the inability to search across several Confluence spaces is in the top 20 unresolved requests for Atlassian's Jira Service Desk? What’s the solution? Multi-Space Knowledge Base Searcher!
Enable self service for your users
No need to waste resources on aggregating all knowledge base articles into 1 Confluence space. Users can now use 1 Jira Service Desk support portal for finding relevant information across all KB documentation spaces.
Easy setup
The robust features of Multi-Space Knowledge Base Searcher are optimized to quickly sift through large amounts of data. It combs through your various confluence spaces and displays the search results ranked by relevance.
More details
Multi-Space Knowledge Base Searcher for Jira should be installed as a prerequisite for the successful searching.
Multi-Space Knowledge Base Searcher bridges the gap in search capabilities to compile search results from several Confluence spaces into 1 Jira Service Desk support portal.
The Appfire platform features dozens of top-selling apps that help teams worldwide solve big challenges.
In this release we've added user privileges validation access to app configuration section
Please note that Appfire has made the decision to retire this app on Nov. 4, 2022. Please contact our support team if you have any questions. We appreciate your interest in and support of Appfire apps.
In this release we've added user privileges validation access to app configuration section
Please note that Appfire has made the decision to retire this app on Nov. 4, 2022. Please contact our support team if you have any questions. We appreciate your interest in and support of Appfire apps.
Atlassian has reviewed the performance testing results from the Multi-Space Knowledge Base Searcher and has approved it to run on Data Center.
With the release of our new app, Multi-Space Knowledge Base Searcher, your users can now surf across several Confluence spaces all from one support portal. Multi-Space Knowledge Base Searcher easily connects your Jira and Confluence, and doesn't need any rearrangements needed in your Confluence spaces structures. This is the perfect tool for support teams operating in Jira Service Desk, searching for that one article that a user needs but that's not in the Confluence space linked to the JSD project.
Happy searching!
We will be adding more features in the near future, and if you need any assistance or would like to request a feature - we are just one click away!