by CprimeTop Vendor
    Cprime is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

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    for Confluence Server 6.0.1 - 7.2.2
    Cprime supports this app.

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    Search across any number of your Knowledge Base Confluence Spaces without limitations

    Search across any number of your Knowledge Base Confluence Spaces without limitations

    Search across any number of your Knowledge Base Confluence Spaces without limitations

    Unique solution

    Enable self service for your users

    Easy setup

    Did you know that the inability to search across several Confluence spaces is in the top 20 unresolved requests for Atlassian's Jira Service Desk? What’s the solution? Multi-Space Knowledge Base Searcher!

    No need to waste resources on aggregating all knowledge base articles into 1 Confluence space. Users can now use 1 Jira Service Desk support portal for finding relevant information across all KB documentation spaces.

    The robust features of Multi-Space Knowledge Base Searcher are optimized to quickly sift through large amounts of data. It combs through your various confluence spaces and displays the search results ranked by relevance.

    More details

    Multi-Space Knowledge Base Searcher for Jira should be installed as a prerequisite for the successful searching.

    Multi-Space Knowledge Base Searcher bridges the gap in search capabilities to compile search results from several Confluence spaces into 1 Jira Service Desk support portal.

    • You have lots of knowledge base articles charted across several Confluence spaces. You love the structure. You don’t want to change it. BUT, your users are missing out on vital information because of search limitations.
    • Your hands are tied because of documentation specifics. Multiple Confluence spaces, all rich in content, have to be narrowed down to 1 so you can link it with your Service Desk portal.

    Please note as of Feb 26, 2020, Data Center compatibility will be released in the next 30-60 days.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$3050 users$60100 users$100250 users$200500 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. The app tier should match the licensed user tier of the Atlassian product. For example, if you have a Confluence license for 500 users, you should purchase the 500-user tier for apps. Even if fewer users want to use the app than your Atlassian product license, the two licenses should match exactly.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Cprime is a  Top Vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 1.0.1 Confluence Server 6.0.1 - 7.2.2 Released 2020-01-06


    Search across any of your Knowledge Base Confluence Spaces without limitations!


    With the release of our new app, Multi-Space Knowledge Base Searcher, your users can now surf across several Confluence spaces all from one support portal. Multi-Space Knowledge Base Searcher easily connects your Jira and Confluence, and doesn't need any rearrangements needed in your Confluence spaces structures. This is the perfect tool for support teams operating in Jira Service Desk, searching for that one article that a user needs but that's not in the Confluence space linked to the JSD project.

    Happy searching!

    We will be adding more features in the near future, and if you need any assistance or would like to request a feature - we are just one click away!


    1. Log into your Confluence instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Multi-Space Knowledge Base Searcher via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Multi-Space Knowledge Base Searcher. You're prompted to log into MyAtlassian. Multi-Space Knowledge Base Searcher begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Confluence instance.

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