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    for Jira Server 7.0.0 - 8.6.1
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    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Cprime supports this app.

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    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Get it nowFree app

    Search across any number of your Knowledge Base Confluence Spaces without limitations

    Search across any number of your Knowledge Base Confluence Spaces without limitations

    Search across any number of your Knowledge Base Confluence Spaces without limitations

    Unique solution

    Enable self service for your users

    Easy setup

    Did you know that the inability to search across several Confluence spaces is in the top 20 unresolved requests for Atlassian's Jira Service Desk? What’s the solution? Multi-Space Knowledge Base Searcher!

    No need to waste resources on aggregating all knowledge base articles into 1 Confluence space. Users can now use 1 Jira Service Desk support portal for finding relevant information across all KB documentation spaces.

    The robust features of Multi-Space Knowledge Base Searcher are optimized to quickly sift through large amounts of data. It combs through your various confluence spaces and displays the search results ranked by relevance.

    More details

    The search extension functionality requires two apps to be installed - one Jira and one Confluence. Multi-Space Knowledge Base Searcher for Jira is a free app supporting functionality for Multi-Space Knowledge Base Searcher app. You will need to purchase the Confluence app here.

    Multi-Space Knowledge Base Searcher bridges the gap in search capabilities to compile search results from several Confluence spaces into 1 Jira Service Desk support portal.

    How can your users find what they need without having the access to search for the full picture? This restriction has plagued users, and is in the top 20 unresolved requests for Atlassian's Jira Service Desk. We asked ourselves, with such high demand why isn’t there a solution?

    So we made one! Use Multi-Space Knowledge Base Searcher to extend search capabilities and compile search results from several Confluence spaces into 1 Jira Service Desk support portal.

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    Cprime provides support for this app.

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    Versions

    Version 1.0.1 Jira Server 7.0.0 - 8.6.1 Released 2020-01-07

    Summary

    Search across any of your Knowledge Base Confluence Spaces without limitations!

    Details

    With the release of our new app, Multi-Space Knowledge Base Searcher, your users can now surf across several Confluence spaces all from one support portal. Multi-Space Knowledge Base Searcher easily connects your Jira and Confluence, and doesn't need any rearrangements needed in your Confluence spaces structures. This is the perfect tool for support teams operating in Jira Service Desk, searching for that one article that a user needs but that's not in the Confluence space linked to the JSD project.

    Happy searching!

    We will be adding more features in the near future, and if you need any assistance or would like to request a feature - we are just one click away!

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Multi-Space Knowledge Base Searcher Jira via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

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