by CprimeTop Vendor
    Cprime is a Top Vendor.  Top Vendors have high standards for app quality, reliability, and support.

    Learn more

    for Jira Server 7.0.0 - 8.6.1
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Cprime supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Get it nowFree app

    Search across any number of your Knowledge Base Confluence Spaces without limitations

    Search across any number of your Knowledge Base Confluence Spaces without limitations

    Search across any number of your Knowledge Base Confluence Spaces without limitations

    Unique solution

    Enable self service for your users

    Easy setup

    Did you know that the inability to search across several Confluence spaces is in the top 20 unresolved requests for Atlassian's Jira Service Desk? What’s the solution? Multi-Space Knowledge Base Searcher!

    No need to waste resources on aggregating all knowledge base articles into 1 Confluence space. Users can now use 1 Jira Service Desk support portal for finding relevant information across all KB documentation spaces.

    The robust features of Multi-Space Knowledge Base Searcher are optimized to quickly sift through large amounts of data. It combs through your various confluence spaces and displays the search results ranked by relevance.

    More details

    The search extension functionality requires two apps to be installed - one Jira and one Confluence. Multi-Space Knowledge Base Searcher for Jira is a free app supporting functionality for Multi-Space Knowledge Base Searcher app. You will need to purchase the Confluence app here.

    Multi-Space Knowledge Base Searcher bridges the gap in search capabilities to compile search results from several Confluence spaces into 1 Jira Service Desk support portal.

    How can your users find what they need without having the access to search for the full picture? This restriction has plagued users, and is in the top 20 unresolved requests for Atlassian's Jira Service Desk. We asked ourselves, with such high demand why isn’t there a solution?

    Use Multi-Space Knowledge Base Searcher to extend search capabilities and compile search results from several Confluence spaces into 1 Jira Service Desk support portal.

    Please note as of Feb 26, 2020, Data Center compatibility will be released in the next 30-60 days.

    Reviews for cloud

    (0)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Reviews for server

    (0)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Reviews for Data Center

    (0)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    Cprime provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 1.1.0 Jira Server 7.0.0 - 8.6.1 Released 2020-01-24

    Summary

    Functionality enhancements

    Details

    With Multi-Space Knowledge Base Searcher v1.1.0, we have introduced extended search page. Users can now see the complete list of solutions from the knowledge base.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Multi-Space Knowledge Base Searcher Jira via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Multi-Space Knowledge Base Searcher Jira versions compatible with your instance, you can look through our version history page.

    Similar apps