Mindpro Deliver - Time & Cost Tracker for Support Teams
📉 Create customer support contracts on top of Jira and JSM to track service delivery hours, costs and utilization progress easily
CREATE FLEXIBLE SUPPORT AND DELIVERY PLANS IN JIRA
📑 Create and track support and delivery plans in Jira.
💻 Set team hourly rates, and assign them to work using billable and non-billable accounts.
💰 Use hours or fixed prices to monitor your plan progress and margins.
REGISTER AND TRACK YOUR WORK PROGRESS EASILY
📑 Use the Delivery plans and the linked accounts to log the work done.
🕝 Logged work is automatically deducted from the Delivery Plan and accounts.
📋 Keep track in a fast and easy way of the progress and hours.
MEASURE PROGRESS, HOURS AND COSTS IN REAL TIME
🗓️ Track your delivery plans planned x executed work progress.
⏱️ Measure in real-time your team costs and margins per hour.
📈 Monitor each delivery plan's costs, hours, and profitability.
Mindpro Deliver is a time and cost tracker solution for Jira and JSM designed to help you to plan, manage, and track your customer support projects better, on time, and on budget.
💻 Featured Highlights:
- Create and manage Time & Material or Fixed-Price delivery plans in Jira and distribute the work precisely, assigning one or multiple teams to work;
- Assign billable and non-billable accounts for your teams to track costs, margins, and workload.
- Custom notifications to alert your teams and customers about plan limits and deadlines;
- Log & track hours even when users are part of multiple teams using our work log widget.
- Define custom work rates and working days and manage (edit, approve, submit) your team's timesheets.
- Track planned x executed work and margins per hour or per plan using our delivery and financial reports.
- Data Residency - US (Soon more).
Privacy and security
Mindpro Deliver - Time & Cost Tracker for Support Teams integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Delete data from the host application
- Write data to the host application
- Read data from the host application
Create and track customer project and delivery plans, billable and non-billable work, timesheets, project costs, and margins in Jira easily.