27
Customers have installed this app in at least 27 active instances.
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Customers have installed this app in at least 27 active instances.
    by MindPro Appsfor Jira Cloud and Jira Server 8.0.0 - 8.15.1
    Supported
    MindPro Apps supports this app.

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    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    MindPro Apps supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.

    Manage service contracts, billable & non-billable work, team activities, and notifications in Jira using a single tool

    Manage service contracts, billable & non-billable work, team activities, and notifications in Jira using a single tool

    Manage service contracts, billable & non-billable work, team activities, and notifications in Jira using a single tool

    Plan & Track the Progress of your Services Wisely

    Stay on Top of What Matters Most

    Take Better-Informed Decisions

    Create your service contracts and get efficient account, project, and team management. Assign work and track billable & non-billable hours easily. Monitor service progress and team accountability in a clear way!

    With Smart Notifications you can Create alerts based on hours or dates and notify internal users and customers in different moments to monitor in advance the limits the contracts are about to reach.

    The Delivery Report optimizes your decision-making process! Track planned x executed work, service progress & consumption to get the best for your business!

    1⃣ Do More With your Tempo Accounts

    2⃣ Distribute and Track Teams Work in a Smart Way

    3⃣ Take Better-Informed Decisions

    Efficient project, team, and service management: create contracts from Tempo accounts to track billable and non-billable hours in Jira! Stay always on top of the service progress and team's accountability in a clear way!

    Create recurring contracts for your managed services and track them on a monthly basis, distribute the work among teams and gain visibility. Make planning, billing, and time tracking processes faster and accurate.

    The Delivery Report optimizes your decision-making process! Track planned x executed work, contract recurrence, service progress & consumption, and team's performance to get the best for your business!

    More details

    ContractsPro is the all-in-one cloud solution to manage your service contracts, teams, and productivity in Jira.

    Do you want to see a live demo? Click here, and let's talk.

    Key features:

    • Create service contracts and use accounts to organize your work. Get better tracking of services and worklogs.
    • Use account slices to distribute the work among teams precisely.
    • Recurrence: allows tracking monthly contracts easily.
    • Smart Notifications: alert internal users and customers about contract limits and deadlines.
    • It has an exclusive worklog feature that allows users to log and track hours even when they are part of multiple teams.
    • Tracking of billable and non-billable efforts: allows to know how hours are being consumed and helps to identify bottlenecks in assignments.
    • Reports show "Planned x Executed" services in hours and per teams elegantly.

    To learn more about the upcoming features, take a look at the Product Roadmap and, for more updates, follow us on Linkedin or visit our Website.

    More details

    🌎 IMPORTANT:

    • ContractsPro Server uses Tempo data to create and manage contracts. You need a Tempo app (i.e.: Tempo Timesheets) already installed and configured before installing ContractsPro.
    • NOTE: This is an entry level version with limited functionalities. Check our Cloud version to access the full set of features and have a more complete experience with ContractsPro.

    🥇 Key Features 🥇

    ✔ It uses accounts, customers, and teams from Tempo to create contracts in Jira easily.

    ✔ Efficient account management: accounts are grouped in contracts for better tracking of services and worklogs.

    ✔ Recurrence: allows to track monthly contracts easily.

    ✔ ContractsPro tracks billable and non-billable accounts inside each contract so you know how hours are being consumed.

    ✔ Reports show planned x executed services in hours and per team graphically and elegantly.

    👉 Visit our Website for more information

    Reviews for cloud

    (10)
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    by Muhammad Ramzan on 2021-05-14
    I tried this app, the idea is amazing but it will required some time for the improvements and fixing tiny bugs.  Highlighting few of them here 1- On contract creating , no warning or error being prompted why can't create a contract 2- On issues while logging hours , first need to save the account then only can log hours, it will confuse users 3- Logged hours but they were not part of executed hours.
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    Reviews for server

    (10)
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    by Tom Zhu on 2020-09-09
    Awesome Plugin,Helped a lot for contractor management.
    1 out of 1 found this review helpful
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    MindPro Apps

    Thanks for the feedback, Tom! We appreciate it.

    by Vincent MASSON on 2020-06-20
    We're running JIRA service-desk since last year and, and as we're managing services contracts with hours, I've been looking for such app for sooo long. Finally I could find what I was looking for! Very nice product, you guys did a great job! The only things that are missing in my opinion are some related widgets to integrate in dashboards, to check at a glance which contracts are about to run out of hours for example, and the alerte functionality when contracts exceed hours.
    Was this review helpful?YesNo
    MindPro Apps

    Hello Vincent,

    Thanks for your feedback. Regarding the items you mentioned you are missing (gadgets and alerts), both are already in our backlog and should be implemented in future versions. Stay tuned!

    Let us know in case you have any other question.

    by Fernando Horn on 2020-04-22
    Manage contracts and projects in Jira, with an overview of planned and executed hours across multiple projects and issues it's not available by default, and sometimes we need different apps installed in Jira to manage all this information. ContractsPro can help to provide a unique way to manage project contracts + hours + reports and help all the management teams finding the information quickly and easily, without any complications. A main panel about the contracts and their status it's essential for all the project managers, and we can use all the features of Jira such as filters, dashboards to provide more information to all the users working on these projects. It's the best way to manage your projects regarding contracts and hours, excellent App, congratulations!
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    MindPro Apps

    Thanks for the words, Fernando.

    by Eduardo Anflor on 2020-02-11
    Excellent way to manage Tempo Accounts and turn them into service contracts to track progress and worklogs. The report shows the consumption in a clear way and the app also helps to control billable and non-billable hours.
    7 out of 8 found this review helpful
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    MindPro Apps

    More features are coming!

    Reviews for Data Center

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    There are no reviews yet. Be the first to review this app.

    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$25050 users$500100 users$1,000250 users$1,500500 & upAdditional pricing details
    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1
    per user/month
    Free 30 day trial

    Pricing FAQ

    How does cloud app pricing work?

    Cloud apps are sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud apps is as follows:

    • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

    Annual subscriptions may offer a discount depending on the number of users purchased.

    Do you offer academic, community, or open-source licenses for cloud apps?

    Yes. Academic, community, and open source licenses are available to qualifying organizations. See our Purchasing & Licensing FAQ for more information.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    This app does not have a Data Center approved version. Only apps meeting a set of performance requirements for large, clustered environments are approved for Data Center.

    However, while server apps are built for single-server deployments, many customers successfully install them in Data Center products. If you're using a Data Center product, Atlassian recommends you contact the vendor to determine compatibility at scale.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app does not have a Data Center approved version, you should purchase a Server license if you decide to install this app in a Data Center product.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    MindPro Apps provides support for this app.

    MindPro Apps provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2021-04-01

    Summary

    New Features - Manual Update is Required

    Details

    • New design and branding
    • Added Smart Notifications functionality
    • Added Contract Views
    • Added Permission Matrix
    • Bug Fixes
    • Required scope change:
      • Added: ACT_AS_USER: requires manual update

    Versions

    Version 1.7.1 Jira Server 8.0.0 - 8.15.1 Released 2021-02-24

    Summary

    Jira 8.15.0 Compatibility

    Details

    Jira 8.15.0 Compatibility

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate ContractsPro - Managed Services Solution via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ContractsPro - Managed Services Solution. You're prompted to log into MyAtlassian. ContractsPro - Managed Services Solution begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older ContractsPro - Managed Services Solution versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new apps or Find new add-ons screen loads.
    3. Locate ContractsPro - Managed Services Solution.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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