29
Customers have installed this app in at least 29 active instances.
29
Customers have installed this app in at least 29 active instances.
    by Softlistfor Jira Server 7.6.0 - 8.16.1, Jira Data Center 7.6.0 - 8.16.1 and more versions
    Versions available for Jira Server 7.2.0 - 7.5.4
    Unsupported
    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Softlist supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.
    Supported
    Softlist supports this app.

    Get support

    Jira Service Management
    This app is compatible with Jira Service Management.

    Connect your event management systems(EMS) with Jira. Support connection with McAfee, Zabbix, Paessler PRTG

    Connect your event management systems(EMS) with Jira. Support connection with McAfee, Zabbix, Paessler PRTG

    Connect your event management systems(EMS) with Jira. Support connection with McAfee, Zabbix, Paessler PRTG

    ​Manage connections with 3rd-party systems

    Set API token for every connection

    Manage rules

    After creating new connection, Alert Catcher creates endpoint for creating incidents. Instead of Jira REST API, for creating/updating incidents you can use alert id from the 3-rd party system unlike from Jira issue key.

    You don't need to use Bearer auth for creating incidents(like in Jira REST API). Alert Catcher creates API token for every connection.

    Rules allow you to work with incident's "triggers".

    ​Manage connections with 3rd-party systems

    Set API token for every connection

    Manage rules

    After creating new connection, Alert Catcher creates endpoint for creating incidents. Instead of Jira REST API, for creating/updating incidents you can use alert id from the 3-rd party system unlike from Jira issue key.

    You don't need to use Bearer auth for creating incidents(like in Jira REST API). Alert Catcher creates API token for every connection.

    Rules allow you to work with incident's "triggers".

    More details

    Alert Catcher is plugin for Jira to manage alerts from 3rd-party systems.

    The key features of plugin:

    • Custom endpoint for creating and updating incidents. For updating incidents you can use alert id instead of Jira issue key.
    • Ability to group incidents by rule and create mass incidents.
    • Custom restrictions for creating and updating incidents.

    Our team would like to inform our customers that we intend to launch a data center-approved version of Alert Catcher soon.

    Therefore, after release the Alert Catcher for DC, our DC customers will be required (due to Atlassian terms) to purchase a Data Center app license instead of Alert Catcher server license.

    🔎 Explore all of our Jira and Confluence apps!

    More details

    Alert Catcher is plugin for Jira to manage alerts from 3rd-party systems.

    The key features of plugin:

    • Custom endpoint for creating and updating incidents. For updating incidents you can use alert id instead of Jira issue key.
    • Ability to group incidents by rule and create mass incidents.
    • Custom restrictions for creating and updating incidents.

    Our team would like to inform our customers that we intend to launch a data center-approved version of Alert Catcher soon.

    Therefore, after release the Alert Catcher for DC, our DC customers will be required (due to Atlassian terms) to purchase a Data Center app license instead of Alert Catcher server license.

    🔎 Explore all of our Jira and Confluence apps!

    Reviews for cloud

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    Reviews for server

    (3)
    Sign in to write a review
    by Gavin Barnes on 2020-06-12
    A good tool for us not to miss important notifications from our SEM system.
    Was this review helpful?YesNo
    by Jaron Dalton on 2020-04-08
    Great plugin if you need integration with Zabbix
    2 out of 2 found this review helpful
    Was this review helpful?YesNo

    Reviews for Data Center

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    10 users$1025 users$17550 users$300100 users$480250 users$1,000500 & upAdditional pricing details
    50 users$50/year100 users$100/year250 users$250/year500 users$500/year750 users$750/year1000 & upAdditional pricing details

    Pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for server apps?

    For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are available for server apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Pricing FAQ

    How does Data Center app pricing work?

    Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my Data Center pricing?

    Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Can I install this app in a Data Center product?

    Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.

    Learn more about Data Center approved apps

    What type of license do I need if I'm using this app in a Data Center product?

    Because this app has a Data Center approved version, you should purchase a Data Center license for the app.

    If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.

    Learn more about Data Center licensing

    Do you offer academic, community, or open-source licenses for Data Center apps?

    For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.

    Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.

    Can I extend my free trial?

    For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.

    Softlist provides support for this app.

    Softlist provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 2.0.8 Jira Server 7.6.0 - 8.16.1 Released 2021-06-02

    Summary

    Improvements

    Details

    Improvements

    Versions

    Version 2.0.8 Jira Data Center 7.6.0 - 8.16.1 Released 2021-06-02

    Summary

    Data Center compatible release

    Details

    Data Center compatible release

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Alert Catcher - Jira integration with Zabbix SIEM via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Alert Catcher - Jira integration with Zabbix SIEM. You're prompted to log into MyAtlassian. Alert Catcher - Jira integration with Zabbix SIEM begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Alert Catcher - Jira integration with Zabbix SIEM versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate Alert Catcher - Jira integration with Zabbix SIEM via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Alert Catcher - Jira integration with Zabbix SIEM. You're prompted to log into MyAtlassian. Alert Catcher - Jira integration with Zabbix SIEM begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Alert Catcher - Jira integration with Zabbix SIEM versions compatible with your instance, you can look through our version history page.

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