Harvest your customer's inputs through feedback & voting to create better products and drive innovation in your organization
23
Customers have installed this app in at least 23 active instances.
23
Customers have installed this app in at least 23 active instances.
by aety apsfor Jira Server 7.3.0 - 8.16.1 and Jira Data Center 7.3.0 - 8.16.1
Unsupported
This app isn't formally supported.
Jira Service Management
This app is compatible with Jira Service Management.
Supported
aety aps supports this app.
Jira Service Management
This app is compatible with Jira Service Management.
Supported
aety aps supports this app.
Jira Service Management
This app is compatible with Jira Service Management.
Feedback & Voting for Jira Service Management lets your customers vote and provide feedback through an intuitive portal interface
Feedback & Voting for Jira Service Management lets your customers vote and provide feedback through an intuitive portal interface
Feedback & Voting for Jira Service Management lets your customers vote and provide feedback through an intuitive portal interface
Let your customers vote and provide feedback
Let your agents engage
See Feedback & Votes on each issue
Let your agents engage with the customers to drive the conversation towards improving your service or products
Access information given by the customers on each issue with links to the agent and customer view
Let your customers vote and provide feedback
Let your agents engage
See Feedback & Votes on each issue
Harvest your customer's inputs through feedback & voting to create better products and drive innovation in your organization
Let your agents engage with the customers to drive the conversation towards improving your service or products
Access information given by the customers on each issue with links to the agent and customer view
More details
Feedback & Voting for Jira Service Management lets you harvest your customer's insights through voting and feedback to create better products.
Turn your Jira Service Management into an ideation portal that collect end-user feedback to drive innovation in your organization
- The add-on can be configured to show only the issues you find relevant.
- Configure who can see the displayed issues through permissions
- All vote and feedback data are stored in custom fields and can be used in Dashboards and Filters
- Export list of voters in CSV
More details
Feedback & Voting for Jira Service Management lets you harvest your customer's insights through voting and feedback to create better products.
Turn your Jira Service Management into an ideation portal that collect end-user feedback to drive innovation in your organization
- The add-on can be configured to show only the issues you find relevant.
- Configure who can see the displayed issues through permissions
- All vote and feedback data are stored in custom fields and can be used in Dashboards and Filters
- Export list of voters in CSV
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Reviews for Data Center
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Cloud Pricing
Server Pricing
Data Center Pricing
| 10 users$10 | 25 users$450 | 50 users$800 | 100 users$1,500 | 250 users$2,900 | 500 & upAdditional pricing details |
| 50 users$1,000/year | 100 users$1,500/year | 250 users$2,500/year | 500 users$3,000/year | 750 users$3,500/year | 1000 & upAdditional pricing details |
Pricing FAQ
- How does server app pricing work?
Server products and apps are hosted on your servers. This app is sold as a perpetual license, and the purchase price includes 12 months of maintenance (support and version updates).
You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your Atlassian product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my server pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for server apps?
For server apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are available for server apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
- How can I buy apps for my legacy Jira Server or Confluence Server license?
If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:
- Purchase the app at the non-legacy Unlimited (10000+ users) tier.
- Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.
Pricing FAQ
- How does Data Center app pricing work?
Data Center apps are sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
- How do I determine my Data Center pricing?
Apps are billed based on the number of users in your Atlassian product. For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (500 users) and Jira Service Management (25 agents) on the same instance, you should purchase the 500-user tier for apps. For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.
- Can I install this app in a Data Center product?
Yes, this app has a Data Center approved version. If you're using a Data Center product, you should install the Data Center version of the app.
- What type of license do I need if I'm using this app in a Data Center product?
Because this app has a Data Center approved version, you should purchase a Data Center license for the app.
If you already own a server license for this app, you can continue using the server license in your Data Center product for a limited period of time.
- Do you offer academic, community, or open-source licenses for Data Center apps?
For Data Center apps, academic licenses are available at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are not available for Data Center apps. Learn more about community and open source licenses.
- Can I extend my free trial?
For Data Center apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian product, and you're all set.
aety aps provides support for this app.
aety aps provides support for this app.
Vendor support resources
Documentation
Find out how this app works.
See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Documentation
Find out how this app works.
See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Version 2.1.1 • Jira Server 7.3.0 - 8.16.1 • Released 2021-04-16
Summary
Bug fix
Details
Bug:
- Fixed a bug where the toggle button would not be enabled for Service Desk projects.
Versions
Version 2.1.1 • Jira Data Center 7.3.0 - 8.16.1 • Released 2021-04-16
Summary
Bug fix
Details
Bug:
- Fixed a bug where the toggle button would not be enabled for Service Desk projects.
Installation
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Feedback and Voting for JSM via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Feedback and Voting for JSM. You're prompted to log into MyAtlassian. Feedback and Voting for JSM begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Feedback and Voting for JSM versions compatible with your instance, you can look through our version history page.
- Log into your Jira instance as an admin.
- Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
- Click Find new apps or Find new add-ons from the left-hand side of the page.
- Locate Feedback and Voting for JSM via search. The appropriate app version appears in the search results.
- Click Try free to begin a new trial or Buy now to purchase a license for Feedback and Voting for JSM. You're prompted to log into MyAtlassian. Feedback and Voting for JSM begins to download.
- Enter your information and click Generate license when redirected to MyAtlassian.
- Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.
To find older Feedback and Voting for JSM versions compatible with your instance, you can look through our version history page.
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