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    My Service Portal

    by My.comfor Jira Server 8.0.0 - 8.5.3
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    Unsupported
    This app isn't formally supported.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Get it nowFree app

    Service Portal, Helpdesk

    Service Portal, Helpdesk

    Service Portal, Helpdesk

    ​The united center of service management

    Lightweight query viewing

    Internal customer portal

    If you often face the fact that your customers cannot find their issues, the search for their requests turns into your headache, a United center of service requests will help you.

    Only those elements are available that are available to the client of a particular service.

    You can add any types of issues from your Jira projects to the portal. Also, services can be any external links, for example, to SAP services.

    More details

    There are no additional details.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    My.com provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Versions

    Version 1.3.0 • Jira Server 8.0.0 - 8.5.3 • Released 2019-12-17

    Summary

    Initial release

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new apps or Find new add-ons from the left-hand side of the page.
    4. Locate My Service Portal via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

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