Thank you for your feedback, and we sincerely apologize for any inconvenience caused.
Our team has attempted to replicate the issue on our end but has been unable to do so. To better understand and resolve the problem, we would greatly appreciate the opportunity to connect with you on a quick call. This will allow us to take a closer look at the issue you're experiencing and provide the best possible support.
Please rest assured that we are committed to helping you make the most of the app. You can schedule a call using this link, or feel free to reach out to us directly at appsupport@empyra.com.
In the meantime, our team is conducting a thorough review of the app to identify any potential edge cases that may have contributed to the issue you encountered.