ZigiOps: Integrate Jira with BMC Remedy

by ZigiWave
for Jira Cloud, Jira Server 6.0 - 8.5.5, Jira Cloud, Jira Server 6.0 - 8.5.5 and more
  • Jira Service Management
  • Jira Software

We no longer offer sales and support for server apps. You can stay connected by exploring the migration options to either the cloud or Data Center version of this app.

Explore migration program

Versions

Version 3.2.2•Jira Server, Jira Server 6.0 - 8.5.5

Released: Aug 2nd 2022

Summary

Bi-directional integration between Jira and BMC Remedy

Details

Supported Data types:

Incidents / Change Requests / Issues / Custom Records

Benefits for BMC Remedy and for Jira Software users:

  • Improved visibility into your end customers’ issues requirements
  • Seamless communication with the helpdesk team
  • A better understanding of your customers’ use cases and needs
  • Improved communication with DevOps
  • No need to open Jira and manually log bugs
  • Automatic status updates, which make follow-ups easier

Resources