ZigiOps: Integrate Jira with BMC Remedy

for Jira Cloud, Jira Server 6.0 - 8.5.5, Jira Cloud, Jira Server 6.0 - 8.5.5 and more
  • Supported
  • Jira Service Management
  • Jira Software

Versions

Jira Cloud, Jira Cloud 6.0 - 8.5.5

Released: Aug 2nd 2022

Summary

Bi-directional integration between Jira and BMC Remedy

Details

Supported Data types:

Incidents / Change Requests / Issues / Custom Records

Benefits for BMC Remedy and for Jira Software users:

  • Improved visibility into your end customers’ issues requirements
  • Seamless communication with the helpdesk team
  • A better understanding of your customers’ use cases and needs
  • Improved communication with DevOps
  • No need to open Jira and manually log bugs
  • Automatic status updates, which make follow-ups easier

Resources

  • There are no additional resources.