Integrate Jira with BMC Remedy, ServiceNow, SalesForce, Cherwell, Micro Focus Ops Bridge, Dynatrace and more
Integrate Jira with BMC Remedy, ServiceNow, SalesForce, Cherwell, Micro Focus Ops Bridge, Dynatrace and more
Integrate Jira with BMC Remedy, ServiceNow, SalesForce, Cherwell, Micro Focus Ops Bridge, Dynatrace and more
Agile integrations
Seamless dataflow across systems
Fully customizable and highly scalable
With our no-code integration platform, unify and integrate data from multiple sources without replicating it. Minimize the risk of errors and reduce response time.
Increase efficiency, improve communication within your organization, and reduce response time by connecting over 20 enterprise endpoints.
Customize any part of the workflow as needed, and effortlessly scale up your projects as you grow.
Agile integrations
Seamless dataflow across systems
Fully customizable and highly scalable
With our no-code integration platform, unify and integrate data from multiple sources without replicating it. Minimize the risk of errors and reduce response time.
Increase efficiency, improve communication within your organization, and reduce response time by connecting over 20 enterprise endpoints.
Customize any part of the workflow as needed, and effortlessly scale up your projects as you grow.
More details
Integrate BMC Remedy and Jira in a few steps and improve the collaboration between your DevOps and ITSM teams. ZigiOps’ integration helps address structural vulnerabilities, such as bottlenecks, the overlapping of tasks, or misaligned business practices.
ZigiOps allows you to automate the transformation of incidents and other requests to bugs and issues in real time. It gives you full visibility into your workflows and procedures and covers all possible use cases.
Use case:
The ITSM team receives a new incident in BMC Remedy, caused by a software bug. They don’t have to open Jira to log a new bug, though: ZigiOps creates it automatically.
The communication between the ITSM and DevOps teams is easy after that. No additional tools are required: it all takes place in the comments. Log files, traces, or other attachments are synchronized.
Once the bug is resolved, the status of the BMC Remedy incident updates automatically, notifying the end customer that their problem is fixed.
More details
Integrate BMC Remedy and Jira in a few steps and improve the collaboration between your DevOps and ITSM teams. ZigiOps’ integration helps address structural vulnerabilities, such as bottlenecks, the overlapping of tasks, or misaligned business practices.
ZigiOps allows you to automate the transformation of incidents and other requests to bugs and issues in real time. It gives you full visibility into your workflows and procedures and covers all possible use cases.
Use case:
The ITSM team receives a new incident in BMC Remedy, caused by a software bug. They don’t have to open Jira to log a new bug, though: ZigiOps creates it automatically.
The communication between the ITSM and DevOps teams is easy after that. No additional tools are required: it all takes place in the comments. Log files, traces, or other attachments are synchronized.
Once the bug is resolved, the status of the BMC Remedy incident updates automatically, notifying the end customer that their problem is fixed.
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Cloud Pricing
Server Pricing
Data Center Pricing
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- Will paid-via-vendor transactions be on my Atlassian invoice?
Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.
Pricing FAQ
- What does 'paid-via-vendor' mean?
Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.
Payment for paid-via-vendor apps is not handled by Atlassian.
- Will paid-via-vendor transactions be on my Atlassian invoice?
Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.
ZigiWave provides support for this app.
ZigiWave provides support for this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Vendor support resources
Find out how this app works.
Atlassian-hosted discussions connect you to other customers who use this app.
Versions
Jira Cloud • Released 2019-12-16
Summary
Bi-directional integration between Jira and 3rd party software
Details
Supported data types:
· Incidents,
· Change requests,
· Service requests,
· Issues,
· Stories
· Custom records.
Supported versions and products:
ZigiOps supports both Jira Service Desk and Jira Software, and all BMC Remedy modules. Additionally, it can connect with ServiceNow, Micro Focus Ops Bridge, Cherwell, Dynatrace, Salesforce, and more.
Features:
· Bi-directional synchronization
· Conditional field mapping
· Custom triggers
· Pre-built templates
· Customizable workflows
· Data transformation
· Process automation
· Data recovery logic
· Multi-project support - and more
Versions
Version 3.1.2 • Jira Server 6.0 - 8.5.5 • Released 2019-12-16
Summary
Bi-directional integration between Jira and 3rd party software
Details
Supported data types:
· Incidents,
· Change requests,
· Service requests,
· Issues,
· Stories
· Custom records.
Supported versions and products:
ZigiOps supports both Jira Service Desk and Jira Software, and all BMC Remedy modules. Additionally, it can connect with ServiceNow, Micro Focus Ops Bridge, Cherwell, Dynatrace, Salesforce, and more.
Features:
· Bi-directional synchronization
· Conditional field mapping
· Custom triggers
· Pre-built templates
· Customizable workflows
· Data transformation
· Process automation
· Data recovery logic
· Multi-project support - and more
Installation
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