by ZigiWavefor Jira Cloud and Jira Server 6.0 - 8.5.5
    Supported
    ZigiWave supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    ZigiWave supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Integrate Jira with BMC Remedy, ServiceNow, SalesForce, Cherwell, Micro Focus Ops Bridge, Dynatrace and more

    Integrate Jira with BMC Remedy, ServiceNow, SalesForce, Cherwell, Micro Focus Ops Bridge, Dynatrace and more

    Integrate Jira with BMC Remedy, ServiceNow, SalesForce, Cherwell, Micro Focus Ops Bridge, Dynatrace and more

    Agile integrations

    Seamless dataflow across systems

    Fully customizable and highly scalable

    With our no-code integration platform, unify and integrate data from multiple sources without replicating it. Minimize the risk of errors and reduce response time.

    Increase efficiency, improve communication within your organization, and reduce response time by connecting over 20 enterprise endpoints.

    Customize any part of the workflow as needed, and effortlessly scale up your projects as you grow.

    Agile integrations

    Seamless dataflow across systems

    Fully customizable and highly scalable

    With our no-code integration platform, unify and integrate data from multiple sources without replicating it. Minimize the risk of errors and reduce response time.

    Increase efficiency, improve communication within your organization, and reduce response time by connecting over 20 enterprise endpoints.

    Customize any part of the workflow as needed, and effortlessly scale up your projects as you grow.

    More details

    Integrate BMC Remedy and Jira in a few steps and improve the collaboration between your DevOps and ITSM teams. ZigiOps’ integration helps address structural vulnerabilities, such as bottlenecks, the overlapping of tasks, or misaligned business practices.

    ZigiOps allows you to automate the transformation of incidents and other requests to bugs and issues in real time. It gives you full visibility into your workflows and procedures and covers all possible use cases.

    Use case:

    The ITSM team receives a new incident in BMC Remedy, caused by a software bug. They don’t have to open Jira to log a new bug, though: ZigiOps creates it automatically.

    The communication between the ITSM and DevOps teams is easy after that. No additional tools are required: it all takes place in the comments. Log files, traces, or other attachments are synchronized.

    Once the bug is resolved, the status of the BMC Remedy incident updates automatically, notifying the end customer that their problem is fixed.

    More details

    Integrate BMC Remedy and Jira in a few steps and improve the collaboration between your DevOps and ITSM teams. ZigiOps’ integration helps address structural vulnerabilities, such as bottlenecks, the overlapping of tasks, or misaligned business practices.

    ZigiOps allows you to automate the transformation of incidents and other requests to bugs and issues in real time. It gives you full visibility into your workflows and procedures and covers all possible use cases.

    Use case:

    The ITSM team receives a new incident in BMC Remedy, caused by a software bug. They don’t have to open Jira to log a new bug, though: ZigiOps creates it automatically.

    The communication between the ITSM and DevOps teams is easy after that. No additional tools are required: it all takes place in the comments. Log files, traces, or other attachments are synchronized.

    Once the bug is resolved, the status of the BMC Remedy incident updates automatically, notifying the end customer that their problem is fixed.

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    Cloud Pricing

    Server Pricing

    Data Center Pricing

    This app is sold by a third-party vendor.

    Let us know that you'd like to manage this app's billing on your Atlassian invoice.

    This app is sold by a third-party vendor.

    Contact the vendor to evaluate or purchase this app.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    Pricing FAQ

    What does 'paid-via-vendor' mean?

    Paid-via-vendor apps are licensed and purchased directly through the vendor who makes this app.

    Payment for paid-via-vendor apps is not handled by Atlassian.

    Will paid-via-vendor transactions be on my Atlassian invoice?

    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor apps will not be on your Atlassian invoice.

    ZigiWave provides support for this app.

    ZigiWave provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2019-12-16

    Summary

    Bi-directional integration between Jira and 3rd party software

    Details

    Supported data types:

    · Incidents,

    · Change requests,

    · Service requests,

    · Issues,

    · Stories

    · Custom records.

    Supported versions and products:

    ZigiOps supports both Jira Service Desk and Jira Software, and all BMC Remedy modules. Additionally, it can connect with ServiceNow, Micro Focus Ops Bridge, Cherwell, Dynatrace, Salesforce, and more.

    Features:

    · Bi-directional synchronization

    · Conditional field mapping

    · Custom triggers

    · Pre-built templates

    · Customizable workflows

    · Data transformation

    · Process automation

    · Data recovery logic

    · Multi-project support - and more

    Versions

    Version 3.1.2 Jira Server 6.0 - 8.5.5 Released 2019-12-16

    Summary

    Bi-directional integration between Jira and 3rd party software

    Details

    Supported data types:

    · Incidents,

    · Change requests,

    · Service requests,

    · Issues,

    · Stories

    · Custom records.

    Supported versions and products:

    ZigiOps supports both Jira Service Desk and Jira Software, and all BMC Remedy modules. Additionally, it can connect with ServiceNow, Micro Focus Ops Bridge, Cherwell, Dynatrace, Salesforce, and more.

    Features:

    · Bi-directional synchronization

    · Conditional field mapping

    · Custom triggers

    · Pre-built templates

    · Customizable workflows

    · Data transformation

    · Process automation

    · Data recovery logic

    · Multi-project support - and more

    Installation

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