eSign Signatures for Jira

We've working with eSign for many months. From the beginning the configuration and learning curve was easy thanks to the fact that the product is designed in a straightforward and logical way. Every question we had was answered not only with great technical base of their product but also understanding of our process. Always on time, always fast and always with a notorious willingness to help and include functionalities that can improve the product. Meeting after meeting, release after release, we are always with a great feeling that we are heading in the right direction. We have a really complex case and the flexibility of this product and the compliance approach is unmatched. Thanks for all the support! 4 stars is not high enough.

Have reached out the eSign team twice in a short period of time, both times they have gotten back to me within 1 business day. Super clear concise responses, no HR jargon, really technical and understand their product inside out. Excellent service.

We recently met with Chris as we looked into using the eSign app in Jira Service Management, aiming to set it up in a similar way to how we previously used it in Jira. From the first discussion, Chris was great to work with. He really took the time to think along with us about how the requested enhancement could be delivered and explained the approach clearly and practically. The demo was well prepared, delivered on time, and closely matched our actual use case. We’re currently in the testing phase, but based on our experience so far, the level of professionalism and support has been outstanding. The combination of clear communication, responsiveness, and a genuine willingness to help made the whole interaction very smooth. Overall, a very positive experience and strong support for teams working within the Atlassian ecosystem.

I wanted to take a moment to express my appreciation for the Esign Support team. After migrating Jira from one cloud instance to another, I reached out to them, and they provided me with an amazing tool that is incredibly simple to use for migrating e-sign data. I believe this tool sets a standard for other support teams across the globe on how to create user-friendly solutions. Special thanks to Chris Cairns for being on top of my request and offering great assistance throughout the process.

Chris has been exceptional to work with. During our demo, a team member mentioned a feature request that would greatly benefit our Jira project needs. Chris promptly suggested submitting an enhancement request. To our surprise, the feature was included in the next update, which is almost unheard of. We are extremely pleased with the support we have received.